There isn’t a week these days that I don’t get calls from stressed-out merchants who’ve just had their google my business listings suspended by google, so I’m going to list here the main causes identified and validated by fellow SEOs.
Causes of a suspended Google listing (in order of importance) :
- The address is a P.O. box, a domiciliation, a virtual office or another false address.
- Infringement reports on your GMB account
- Association of a GMB account with other deleted lists
- Opinion award reports
- Pirated site / presence of malware
- Presence of other profiles in the same category at the same address
- False reports on your GBP account
- Filling in keywords in the GBP company name
- Several profiles with the same phone number
- Receiving too many Google reviews too quickly
- Profiles with the same address/phone number marked as “permanently closed”.
- GMB address concealment/deletion
- Incorrect address on GMB home page
- Map marker misplaced in the map
- Category confusion (adding additional categories in unrelated sectors)
- Main category incorrect
- Display a chargeable number as the only telephone number in the file
- No searchable data address on the website
- Mismatch between data and phone number tracking in the data ecosystem
- Incomplete/missing data in primary data sources
- Stock photos on profile
- No crawlable data on landing page
- Presence of third-party notices in Schema/JSON on the website
- Keyword stuffing in the landing page title tag
- Number of negative review attributes on Google
- No opening hours on the GBP homepage
- Negative sentiment in Google reviews
- Negative sentiment in third-party reviews
- Low numerical rating of Google reviews
- No response from owner to comments
- Weak numerical evaluation of third-party opinions
So here it is, my services, my method audit and control all these points and for each one I know the Google support process. Don’t hesitate to contact me if you have a problem with a suspended Google listing.
