The latest e-reputation news

and Google My Business

  • When should you ask your customers for a Google review? - quand-demander-avis-client - Business Ereputation - Uncategorized

When should you ask your customers for a Google review?

11/16/2025|E-reputation, Google My Business, Retailer / Merchant, SEO Expert|

Can you imagine getting several times as many Google reviews without harassing your customers? The key is not only in the message... but in the moment you ask for it. It's in the optimum context that you get the best reviews, and that's what I present in the 17 review-gathering scenarios in my guide. Here are a few facts to get you thinking about the best time to ask for a review.

  • Cyberextortion via fake Google reviews: Defensive strategies and foresight to protect your digital reputation - fake-reviews- for-money - Business Ereputation - Uncategorized

Cyberextortion via fake Google reviews: Defensive strategies and foresight to protect your digital reputation

09/19/2025|Business, E-reputation, Facebook, Google My Business, Retailer / Merchant, SEO Expert, Tripadvisor|

For some time now I've been receiving calls about blackmail linked to fake reviews, I'd read articles in the USA about this trend over the summer and since yesterday I've personally been the target... ;-( so a short article was necessary to show you this practical case and how I was going to try and remove this!

  • Google is tightening its requirements for links in your business listing: what's new for you - regle-url-fiche-google - Business Ereputation - Uncategorized

Google is tightening up its requirements for links in your business listing: what’s new for you?

09/08/2025|E-reputation, Google My Business, Retailer / Merchant, SEO Expert|

Google has recently changed its rules concerning the links you can add to your Google Business Profile. If you thought you could continue to manage your business links as before, think again. These new requirements, which come into force in September 2025, will be a major game-changer for all merchants. Here's why you need to start preparing now.

  • Why companies need to diversify their online review platforms (and stop relying solely on Google) - diversification-platforms-reviews - Business Ereputation - Uncategorized

Why companies need to diversify their online review platforms (and stop relying solely on Google)

07/18/2025|Business, E-reputation, Facebook, Google My Business, Retailer / Merchant, Tripadvisor|

As you know, customer reviews have become one of the most powerful levers for boosting the visibility, credibility and local referencing of a business. While Google My Business remains an essential pillar for appearing in local search results, limiting yourself to it becomes risky - and counter-productive. Here's why it's essential to diversify your online review sources now.

  • SEO Expert Interview #5: Sofiane Boumedine, CEO of Lemmilink - lemmilink-sofiane - Business Ereputation - Uncategorized

SEO Expert Interview #5: Sofiane Boumedine, CEO of Lemmilink

07/15/2025|SEO Expert|

Continuing with the expert interviews and stakeholders that I find interesting to understand and consolidate here, today we're going to talk about NinjaLink... that old method that's back on the agenda: Forums! And the expert on the subject is Sofiane, who's going to give us a little more background on this topic and this trend.

  • Export and use your Google reviews to boost your SEO and create pages that meet your customers' expectations - exporter-avis-google - Business Ereputation - Merchant

Export and use your Google reviews to boost your SEO and create pages that meet your customers’ expectations

06/03/2025|Business, E-reputation, Google My Business, Retailer / Merchant, SEO Expert, Tripadvisor|

Today, Google reviews are an essential lever for developing local business visibility and building online trust. Yet most companies are content to collect them without fully exploiting their potential. Here's a concrete method for transforming your Google reviews into ultra-relevant web pages thanks to artificial intelligence, and thus meeting the expectations of your future customers.

  • Defamation or slander: what's the difference and why does it count for negative reviews on Google? - defamation-slander-google-reviews - Business Ereputation - Merchant

Defamation or slander: what’s the difference and why does it count for negative Google reviews?

05/22/2025|Business, E-reputation, Google My Business, Retailer / Merchant, SEO Expert, Tripadvisor|

Online reviews have a profound influence on the reputation and sales of retailers and professionals, so it's vital for an entrepreneur or retailer to understand the legal concepts of defamation and slander. These two criminal law offenses have different implications, particularly in terms of how a company can react to a negative review published on platforms such as Google.

  • Content transparency on Google Maps: key figures and in-depth analysis - analyse-etude-transparence-googlemap - Business Ereputation - Merchant

Content transparency on Google Maps: key figures and in-depth analysis

05/17/2025|Google My Business, SEO Expert|

You may have received this email from google about transparency in google Map... But did you follow the link at the bottom? (NB action = big button, in the corner of Google's UX!)... Anyway, here's a summary with some additional input. Today, Google Maps is one of the most widely used digital services in the world, with over 1.5 billion monthly active users by 2024. Thanks to this massive audience, Google Maps is no longer just a navigation tool, but also an essential source of local information: customer reviews, photos, opening hours, business descriptions...

  • discover our practical guide to help your business appear on google maps. learn the essential steps, optimize your profile and attract more customers thanks to improved visibility on the google map.

How to appear in Google Maps: a practical guide for businesses?

05/13/2025|E-reputation, Google My Business, Retailer / Merchant|

Appearing on Google Maps has become essential for any business wishing to strengthen its local presence and attract more customers. This practical step-by-step guide will help you create your Google My Business listing, optimize your profile and improve your online visibility. Whether you're an independent professional or a small business, discover how to maximize your local impact with clear, accessible advice.

Retailers, B2B or B2C companies, organisations, do you want to improve your digital visibility and reputation?

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