Tips and methods for optimising your E-reputation and the ratings and reviews left by your customers on Google My Business
Tips and methods for optimising your E-reputation and the ratings and reviews left by your customers on Google My Business
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Google My Business

Google Business Profile (formerly Google My Business) is one of the most powerful tools for boosting your local visibility and attracting nearby customers. Your profile often appears before your website — making it your digital storefront in local search results.

In this section, we help you get the most out of your Google listing. From claiming and optimising your profile to managing reviews, choosing the right categories, publishing posts, and analysing performance data — we cover everything you need to know to stand out locally.

A well-managed Google profile improves SEO, builds trust, and increases traffic — both online and in-store. But if neglected, it can hurt your visibility and damage your reputation.

Our articles provide step-by-step advice, real examples, and expert insights to help you take full control. Whether you’re a solo entrepreneur, a franchise, or managing multiple locations, you’ll find practical strategies to make your Google profile a true business asset.

Don’t just show up in search results — stand out.

Welcome to the section dedicated to local SEO and reputation via Google Business Profile.

Team Management: What Impact Does It Have on Service Quality and Brand Reputation?

By |10/09/2026|E-reputation, Google My Business, Sales force / Closing, SEO Expert|

A company’s reputation does not depend solely on its communications or the quality of its products. It is also built through the customer experience: the quality of the welcome, the availability of staff, adherence to deadlines, and the continuity of service.

Google Business Profile Q&A in 2026: What the Yes/No Test Reveals and How to Prepare Your Listing for Ask Maps

By |10/02/2026|Google My Business, SEO Expert|

Q&A sections are returning to Google Business Profile—your Google business listing—in a test phase and in a reverse format. Since August 19, 2026, some listing managers have been receiving closed-ended questions from Google about their business. They can answer yes or no, or skip the question.

E-commerce Online Reputation: Why Mobile Apps Build Customer Trust and Loyalty

By |10/01/2026|E-reputation, Google My Business, Retailer / Merchant, SEO Expert|

For an e-commerce business, reputation is also built through the shopping experience itself: speed, transparency in order tracking, and direct communication channels. In this regard, a well-designed mobile app becomes a full-fledged online reputation management tool in its own right.

Information Collected by Google: Why You Need to Take Control of Your Digital 360

By |09/16/2026|E-reputation, Google My Business, Retailer / Merchant, SEO Expert|

Since September 2026, the “Collected Info” tab has allowed business owners to view the information collected by Google’s automated assistant during calls or written communications with their business.

Google Sheet: The email that notifies you when a user edits it

By |09/15/2026|E-reputation, Google My Business, Retailer / Merchant, SEO Expert|

Do you manage a Google Business Profile? Keep an eye on your inbox. Google now sends an email titled “Is this change correct?” whenever a Google Maps user suggests changing important information about your business. You have 4 days to confirm or reject the suggestion. Here’s how to make the most of this new feature.

Is Microsoft 365 Really Secure? Key Considerations That Businesses Often Overlook

By |08/10/2026|E-reputation, Google My Business|

Security, however, depends on the best practices implemented by each customer. So what are the key areas that companies often overlook in Microsoft 365? From configuration choices to internal policies, here are the aspects that should not be taken lightly.

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