Tips and methods for optimising your E-reputation and the ratings and reviews left by your customers on Google My Business
Tips and methods for optimising your E-reputation and the ratings and reviews left by your customers on Google My Business
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About Nicolas Laustriat

Diplômé du CESI, concepteur, intégrateur multimédia, j’ai longtemps travaillé en free-lance début 2000, avant d’intégrer EQUANCY, cabinet de conseil stratégique en Marketing et Communication, où j’ai déployé la nouvelle stratégie de communication online de LAFARGE en 2003. Redevenu indépendant en 2006, mon expertise interpelle et me permet en 2009, en plus de mon activité de consultant digital, d’intégrer la CEGOS en tant que formateur sur les modules Gestion de projet web, e-reputation et référencement. En 2010, j’intègre l’INHESJ (Institut National des Hautes Etudes de la Sécurité et la Justice) pour présenter aux grandes entreprises internationales l’évolution des pratiques d’influence online. J’accompagne aussi bien des grands comptes dans l’excellence de leur utilisation du média Internet (bonnes pratiques, mutualisation et déploiement, gestion de crise etc.) que des chefs d’entreprise et des marques soucieux de surveiller (et soigner) leur e-reputation ou des agences de communication (en marque blanche). Témoignages de mes clients : https://www.business-ereputation.com/avis-clients/

E-reputation or personal branding: can I have my own Wikipedia page?

By |03/09/2026|E-reputation, Retailer / Merchant, SEO Expert|

Having your own Wikipedia page may seem like a consecration. For an executive, an expert, a company or a brand, a presence on the world's most consulted encyclopedia immediately evokes the idea of credibility, legitimacy and visibility. Yet this is often where the misunderstanding begins.

Optimizing digital content for artificial intelligence (AI & LLM): the new era of online visibility

By |02/13/2026|E-reputation, Google My Business, SEO Expert|

For a long time, SEO was based on a stable principle: structure a page around relevant keywords, obtain inbound links, improve its authority, then hope to appear in the first positions of the results. This model has not disappeared. But it's no longer sufficient.

Copied Google My Business listings: how to spot scammers stealing your reputation and protect yourself

By |01/22/2026|E-reputation, Google My Business, Retailer / Merchant, SEO Expert|

Some unscrupulous sites don't hesitate to scrape information directly from your Google My Business profiles and use it for malicious purposes. Behind these fake profiles are hidden traps.

How to close a real estate sale: 7 closing techniques that work in 2026

By |01/17/2026|E-reputation, Google My Business, Sales force / Closing|

A good reputation sells: but to get it, you have to... SELL... convince and satisfy your customers right up to the Grail where they leave a review. So I've decided to do a series of articles on sales force and closing (the buzzword of 2026). And we're going to start with real estate.

Google Business Profile suspended: the complete guide to recovering your visibility

By |01/08/2026|E-reputation, Google My Business, SEO Expert|

Your Google Business Profile has just been suspended. It's a shock, and a serious problem for any local business. One minute you're visible on Google Maps, the next you're gone. The phone stops ringing, new customers can't find you.

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