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Summary and contents of the page
What is a solid reputation?
A solid reputation is one that keeps your customers satisfied. So not only does it earn you money, it also helps you save on a few expenses.
As a carpenter, it's important to maintain a good reputation in order to earn everyone's trust and consideration. What's more, with the trend towards ereputations, it's becoming important to deliver quality, efficient work to gain notoriety.
When you have the right reputation, your customers act as ambassadors, promoting your company to their friends, family and colleagues.
Why do carpenters often have a negative reputation?
This is because many people feel that some carpenters are unable to meet deadlines. Failure to meet deadlines results in loss of customers and reputation. Secondly, others are confronted with a lack of confidence in them.
You may come across a carpenter who never respects the terms of a contract, or who tends to do unsatisfactory work. All these factors lead to a poor reputation for carpenters and a loss of credibility.
Why use Google My Business?
Google My Business makes it easy for local businesses to promote their products and services online, while improving their chances of appearing in search results. This can help potential customers find and contact you quickly. What's more, Google My business allows customers to leave reviews about your business.
This effective tool is free and easy to use, so even any company can use it to publicize its business or service. As a carpenter, it would be very interesting to have a Google business profile, for greater visibility and professionalism.
The importance of customer satisfaction
Satisfied, loyal customers are a major growth driver. That's why you should always try to keep your customers satisfied, so as not to lose them. Your customers need positive interactions with your product, your website, your store and everything else you offer. What's more, customer satisfaction drives business decisions.
Some customers may leave you notes on your page, so you'll need to pay attention to the quality of your services. If you put your customers' success first, you'll find it easier to sort out your tasks and objectives. Before researching market trends or introducing new products, you need to make sure that your actions resonate with your customers.
Are you looking to optimise your Google listing? To get real and good customer reviews?
Discover the simple method that will allow you to always be first and ahead of your local competitors in Google My Business
