Whether you're just starting out or have a great deal of experience in the plumbing industry, it's important for you to get the word out about your business. To do this, you need to find the right way to increase your popularity, by showcasing your services and expertise. Knowing how to play on reputation will be an indispensable asset for you. Here's what you need to know to attract the interest of potential customers.
We explain this in video, otherwise the text is just after ...
Summary and contents of the page
What is a solid reputation?
A person's or company's reputation is linked to the way they are perceived by a certain social group or the general public. It's a widespread assessment that denotes a positive, neutral or negative judgment, based on what the public knows about you. A solid reputation is generally based on the quality of a person's performance in his or her field.
As a result, he becomes a reference in the field, and his reputation can spread far and wide. While the two ideas are similar in many ways, reputation differs from image in that it implies personal experience or a particular sensitivity to a certain aspect.
Some people have understood this and are doing a great job online, making it easy to gain visibility in just 2 days: take the example of a star plumber!
Why is the reputation of plumbers often negative?
Because it's not particularly seen as an attractive profession, theplumbing industry doesn't have a very favorable reputation. Most of the time, it's not uncommon to believe that some plumbers overcharge for their services. This is because people believe that this work is within everyone's reach.
This isn't always the case, and it can happen that the plumber is quite right in the pricing of his skills. Although repairs are generally within everyone's reach, only a plumber can effectively prevent damage that is difficult to deal with on one's own.
Why use Google My Business?
Google My Business is an effective way of increasing your online presence. Your businesses will appear on the Google search engine thanks to the local pack using data from your Google business profile, which will improve your SEO. The main element this system is designed to improve isreputation.
Today's consumers are increasingly interested in finding out more about where they shop before they visit. They generally rely on the reviews and ratings that establishments receive, to select the most popular service.
It's a tactic that can help people choose the ideal item, service or retailer for their needs. Essentially, this tool allows you to position yourself at the top of SEO to increase your visibility.
The importance of customer satisfaction
A satisfied customer is a customer who won't hesitate to use your services again. That's why it's essential to set up a loyalty plan, as it will ultimately boost sales. The experience a consumer has with a product or service determines whether he or she is satisfied. It can be good or bad.
Word-of-mouth is a common illustration of the emotional component of the idea of customer delight. For example, online customer recommendations and reviews can influence a potential customer's perception of the level of service they can expect.
Are you looking to optimise your Google listing? To get real and good customer reviews?
Discover the simple method that will allow you to always be first and ahead of your local competitors in Google My Business
