Are you a locksmith who doesn't know how to build a good reputation with customers? A good reputation can earn you the trust of others and increase your customer base. However, a tarnished reputation can lead customers to distrust you. What is a good reputation and how can you build one with your customers?
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Summary and contents of the page
What is a solid reputation?
Reputation is the way a person is perceived in society. It can be positive or negative. In the first case, you have a good reputation with all the benefits that go with it. This means that most men can trust you. They can therefore entrust you with work without fear of dishonesty on your part.
Any worker with a solid reputation has a high profile. This helps them to be more successful in their sector. It's important to remember, however, that reputation can also be bad. In this case, you are seen as a man of little honesty. This can be the result of a lack of sincerity towards a close friend or customer.
Why is the reputation of locksmiths often negative?
Locksmiths are specialists in the manufacture, repair and sale of locks. It's worth noting, however, that not all customers' opinions of locksmiths are glowing. Locksmiths use many subtle tricks to increase their profits.
Locksmiths have a habit of presenting unrealistic invoices. This is a way of raising the price of the items used to carry out the work. Some locksmiths don't hesitate to use items of dubious quality instead of genuine ones. Others buy the right products, but prefer to keep them and use accessories that are already worn. They are also notorious for failing to deliver on time.
Why use Google MyBusiness?
In this digital age, it's important to understand thatreputation is important for businesses. Consumers want to know how serious a business is before they trust it. Google my Business is one of the tools that can help professionals achieve their development objectives. It enables them to increase the visibility of their activities thanks to the local park.
Your google business profile allows Internet users to give their positive or negative opinions and to rate you. The tool then calculates the average of the ratings you receive. So when your company appears on Google, consumers know you're an honest and trustworthy locksmith.
How important is customer satisfaction?
It's important to note that customer satisfaction has several advantages for any business. Customer loyalty is the key to the success of any business. When a customer is satisfied, you can be sure they'll come back to you when they need you. In addition to this loyalty, they'll speak up for your company.
Customer satisfaction has short-term benefits. However, you'll also benefit from the invaluable support of customers who take it upon themselves to advertise on your behalf. This has an impact on your sales and helps your business grow.
Are you looking to optimise your Google listing? To get real and good customer reviews?
Discover the simple method that will allow you to always be first and ahead of your local competitors in Google My Business
