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Google Business Profile: improve local SEO & reviews
Tips and methods for optimising your E-reputation and the ratings and reviews left by your customers on Google My Business
Tips and methods for optimising your E-reputation and the ratings and reviews left by your customers on Google My Business
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Google Business Profile (formerly Google My Business) is one of the most powerful tools for boosting your local visibility and attracting nearby customers. Your profile often appears before your website — making it your digital storefront in local search results.

In this section, we help you get the most out of your Google listing. From claiming and optimising your profile to managing reviews, choosing the right categories, publishing posts, and analysing performance data — we cover everything you need to know to stand out locally.

A well-managed Google profile improves SEO, builds trust, and increases traffic — both online and in-store. But if neglected, it can hurt your visibility and damage your reputation.

Our articles provide step-by-step advice, real examples, and expert insights to help you take full control. Whether you’re a solo entrepreneur, a franchise, or managing multiple locations, you’ll find practical strategies to make your Google profile a true business asset.

Don’t just show up in search results — stand out.

Welcome to the section dedicated to local SEO and reputation via Google Business Profile.

New tool to remove reviews from your Google business profile

By |07/31/2024|Business, Google My Business, Retailer / Merchant|

Google has just launched a new management tool for removing (negative) reviews left on your Google My Business listing. I talk about it at the end of this article. It's an opportunity for me to list the (legal) solutions available for removing a Google review.

Google drops chat and call history features from business listings: what merchants and VSEs need to know

By |05/29/2024|Google My Business, Non classifié(e)|

You may have received an email alerting you (If you're a business profile user), Google, has announced the removal of chat and call history functionality from business listings from July 31, 2024.

Tips for Google listings of companies without customer reception & physical business premises

By |03/11/2024|Google My Business, Non classifié(e), Retailer / Merchant|

You don't have a shop where you can welcome your customers? Do you run an online-only business? Maximize your online impact and expand your local audience with these consolidated tips designed to boost the use of Google My Business in the discovery of your business.

Tip: how to hide Google My Business temporarily

By |03/04/2024|Google My Business, Non classifié(e)|

I've said it many times: the Google My business interface is unbeatable... that was already the case with the old one, but the new one is breaking records... you can't find all the options. I'll give you a tip I use when customers have a communication crisis or a flurry of bad reviews following a bad buzz...

9 ways to delete negative reviews or content

By |01/24/2024|Facebook, Google My Business, Non classifié(e), Retailer / Merchant|

Negative reviews are often very difficult for retailers or entrepreneurs to accept, especially when they are unjustified. I've often had customer reviews left on bad files or simply defamed by a jealous competitor. But it's very complicated to assert one's rights and win a case for the deletion of a review or content. We'll look at all the possible avenues here.

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