Frequently asked questions

Google My Business is a free service offered by Google that enables businesses to manage their online presence on Google. This includes creating and updating a business profile on Google Maps, displaying information about the business in Google search results, and the ability to publish content and respond to customer reviews.

To use Google My Business, businesses must first create a Google account and a business profile, providing information about their business, such as name, address, phone number and opening hours. Once the business profile is created, businesses can update it by adding photos, publishing content and responding to customer reviews.

Businesses can also use Google My Business to track analysis of their profile and online presence, including the number of visits to their profile, the number of clicks on their website and the number of direction requests. This can be useful for assessing the effectiveness of their online marketing strategy and identifying areas for improvement.

By using Google My Business effectively and updating their profile regularly, businesses can connect with their target audience and show them their products and services. This can help improve the company’s visibility and attract new customers.

Sources :

• Google My Business – About Google My Business: https: //www.google.com/business/about/
• Google My Business – Help: https: //support.google.com/business/?hl=fr#topic=4539637

Looking to optimize your Google listing? Get good customer reviews?

Discover the simple method that will allow you to always be first and ahead of your local competitors in Google My Business.

Looking to optimize your Google listing? Get good customer reviews?

Discover the simple method that will allow you to always be first and ahead of your local competitors in Google My Business.

Google My Business is a free tool from Google that allows businesses to manage their online presence on Google, including their business listing in search results and on Google Maps. This tool is particularly useful for small local businesses looking to be found by potential customers online.

Using Google My Business, businesses can create and manage their online profile, publish photos and information about their business, receive and respond to customer reviews, and track their page statistics. This allows them to control what people see when they search for their business on Google, and manage their online reputation.

Google My Business is also useful for businesses that want to improve their online visibility and reach potential new customers. By creating a profile on this tool, businesses can be easily found when people perform a Google or Google Maps search in their area. This can be particularly beneficial for local businesses who want to attract new customers from their area.

Looking to optimize your Google listing? Get good customer reviews?

Discover the simple method that will allow you to always be first and ahead of your local competitors in Google My Business.

Yes, it is possible to contact Google My Business support by phone. Google offers telephone support for Google My Business users who need help managing their business profile or who are experiencing problems with the service.

To contact Google My Business support by phone, follow these steps:

1. Go to the Google My Business home page.
2. Click on “Help” at the top right of the page.
3. Select “Contact support” from the drop-down menu.
4. Click on “Contact telephone support” in the “Telephone support” section.
5. Follow the on-screen instructions to obtain a support phone number and support code.
6. Call the support phone number and enter the support code when prompted.

Please note that Google My Business telephone support is only available in English, and hours of availability may vary depending on your geographical location. You can also contact Google My Business support by sending an e-mail or using the live chat feature available on the Google My Business help page.

Sources :

• Google My Business – Help: https: //support.google.com/business/?hl=fr#topic=4539637
• Google My Business – How to contact support: https: //support.google.com/business/answer/2911778?hl=fr
• Google My Business – Phone support hours: https: //support.google.com/business/answer/2911778#availability

Looking to optimize your Google listing? Get good customer reviews?

Discover the simple method that will allow you to always be first and ahead of your local competitors in Google My Business.

To find out if you have a Google My Business account, you can go to the Google My Business homepage and try logging in with your Google account. If you’ve already created a business profile on Google My Business, you should be able to log in and view your business profile.

There are several reasons why you might not have access to a Google My Business account, even if you’ve already created a business profile on the service. For example, your account might be suspended or deactivated for some reason, or you might have forgotten your account login information.

If you can’t log in to your Google My Business account or you’re not sure if you have an account, here are some steps you can take to check if you have an account and how to access it:

1. Go to the Google My Business home page.
2. Click on “Login” at the top right of the page.
3. Log in to your Google Account using your e-mail address and password.
4. If you’ve already created a business profile on Google My Business, you should be able to view your business profile and manage your online presence.
5. If you are unable to log in to your account, or if you do not have a company profile, you can create a new account by clicking on “Create an account” and following the on-screen instructions.

It’s important to note that you must have a Google account to use Google My Business. If you don’t have a Google account, you’ll need to create one before you can use Google My Business.

Sources :

• Google My Business – About Google My Business: https: //www.google.com/business/about/
• Google My Business – Help: https: //support.google.com/business/?hl=fr#topic=4539637

Looking to optimize your Google listing? Get good customer reviews?

Discover the simple method that will allow you to always be first and ahead of your local competitors in Google My Business.

Google My Business is a free service offered by Google that enables businesses to manage their online presence on Google. This includes creating and updating a business profile on Google Maps, displaying information about the business in Google search results, and the ability to publish content and respond to customer reviews.

The Google My Business service is completely free for businesses, enabling them to connect with their target audience, show them their products and services, and manage their online presence effectively. It also enables companies to track the analysis of their profile and online presence, which can be useful in assessing the effectiveness of their online marketing strategy.

It’s important to note that, although Google My Business is free, some advanced features, such as paid Google advertising, may require a marketing budget. However, businesses can use Google My Business effectively without spending money on advertising by regularly updating their profile, responding to customer reviews and publishing quality content on their page.

In summary, Google My Business is a free service that can be very useful for businesses wishing to manage their online presence on Google and connect with their target audience. However, it’s important to note that some advanced features may require a marketing budget. By using Google My Business effectively and updating their profile regularly, businesses can take full advantage of this tool without spending money on advertising.

Sources :

• Google My Business – About Google My Business: https: //www.google.com/business/about/
• Google My Business – Help: https: //support.google.com/business/?hl=fr#topic=4539637

Looking to optimize your Google listing? Get good customer reviews?

Discover the simple method that will allow you to always be first and ahead of your local competitors in Google My Business.

Google my business is a Google service that allows you to showcase your business listings. There are several options in this service, including the option of creating a website.
However, in all honesty, this option isn’t very useful and is much less visible than if you had your own website created using CMS software such as Wordpress.
The advantage of having your own Wordpress-type website is that you can automate the publication of your website news directly in Google my business. And yes, these kinds of methods do exist to promote and enhance/update your Google my profile.

No, this programmatic option is not available in the Google my business interface. On the other hand, if you automate the logical link between your website and the Google my business posts/articles, when you schedule the publication of your article on your website, it will immediately be published on Google my business.
So the scheduling isn’t done via Google my business, but in my method via the website. I explain all this in my method, and all the modules / plug-ins you can install (free or paid) to be effective on Google my profile.

No, Google my business doesn’t cost any money. It’s free, all you need is a Google account. There’s a “sponsored” version, i.e. under Google advertising, which allows you to display a 4th listing in Google search results. This specific search is an ad and is part of Google’s advertising network. Otherwise, everything else is free of charge, and is just a simple configuration and engagement method, which you can give to your customers to leave positive reviews.

Yes, you can delete your business listing from Google my business. But this is irrevocable, and you will lose all information and reviews.
Another point: just because you delete your listing doesn’t mean that someone else won’t recreate it. In fact, people do create listings, because Google my business is collaborative.
Sometimes it’s better simply to mark the establishment as closed, so that it can be reopened! It will be up to the buyer you have behind you to run it. It’s all about controlling your digital assets and enhancing their value. When you sell your business, you have to think about it. All this is presented in my method, which I invite you to consult and buy.

The Google my business or Google my profile website and tools are completely free. They enable retailers to promote their establishment(s) in Google search results… whether they have one or several…. And it’s also a gateway to customer satisfaction reviews and ratings.
These business listings can also be used to display the latest posts and articles from your website (your news) and even your products directly in the Google my business listing, free of charge.

Yes, you can now easily change the name of your company on Google my business! But beware, there are robots and human moderators who will check this new name (and you may have to justify it!). This name can sometimes also be optimized for better visibility in search results. Beware, however, of using trade names that may be frowned upon by the general public, as this depends on the context and your activity. For example, if you’re a car dealership, you may very well use brand names. I explain all this in my method (and especially how to fit into the Google validation boxes).

Yes, Google my business is a great service, and it works very well!
If you look at Google search results: the first 4 results are ads, and the next three are googlemybusiness!
Then there are thousands, if not millions of websites/pages, fighting it out in terms of natural referencing, to try and finish on the first page.
So clearly, if you want to finish at the top of the first page in Google, the first lever you can have for a business is Google my business, and it’s free.

This is a big question! Google my business, or its new name Google Business Profile, is a collaborative tool. Just because you’ve filled in your listing in a certain way doesn’t mean that 6 months later it will be identical. Indeed, customers may have modified your opening hours or your services… in short, all kinds of parameters.
So, yes, Google my business is a reliable tool, but you need to keep an eye on it over time, update it and maintain it to make sure it’s displayed correctly.
Also, be careful: some competitors have fun modifying your listings! To do this, you need to control your listing and your Google account, and be alerted to any changes you make. That’s all I explain in the method.

Yes, Google my business is a free tool provided by Google that enables retailers to create a business listing that is displayed in the Google results. This business listing is geolocalized, i.e. it detects the user’s location by his IP address (often his cell phone), and suggests establishments corresponding to his search that are closest to him.

Generally, these listings are based on a keyword and city query. Google my business is a great free tool, but beware: there’s a paying element to it, which is Adwords: advertising on your Google my business listing – it’s the only one that’s currently paying – there have been several rumors in recent years that the options would become paying, with only advertising currently paying.

You can see these paid results, in the list normally made up of three establishments, when there are 4, it’s the 1st and it has a small “ad” indicator – this is the paid indicator for the establishment and the listing.

Looking to optimize your Google listing? Get good customer reviews?

Discover the simple method that will allow you to always be first and ahead of your local competitors in Google My Business.

So Google my business has already disappeared! It’s mainly the name that’s disappeared, because since 2022, Google my business has been called “Google Business Profile”, or simply “Fiche établissement”. The big change is that it can no longer be accessed via the Google my business application (the service’s mobile application), but directly via Google Maps. So 2022 is a year of transition between the two terms, between the two brands, Google my business and Google business profile. The service and objectives, however, remain unchanged.

Yes, Google my business, or its new brand Google my profile, is a service that’s worth every penny! It’s the best online service that will put you at the forefront of Google’s local search results, very easily!
It’s also the best way for your customers to leave you feedback on the quality of your products and services: what better recognition can you get from them? With google my Business, your customers can publicly post their satisfaction (or their dissatisfaction – in which case, take a look at my method!).