{"id":8835,"date":"2024-01-24T08:13:43","date_gmt":"2024-01-24T08:13:43","guid":{"rendered":"https:\/\/www.business-ereputation.com\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\/"},"modified":"2025-10-22T11:04:13","modified_gmt":"2025-10-22T11:04:13","slug":"9-formas-de-eliminar-criticas-ou-conteudos-negativos","status":"publish","type":"post","link":"https:\/\/www.business-ereputation.com\/pt-pt\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\/","title":{"rendered":"9 formas de eliminar cr\u00edticas ou conte\u00fados negativos"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p><strong>As cr\u00edticas negativas s\u00e3o frequentemente muito dif\u00edceis de aceitar pelos retalhistas ou empres\u00e1rios, especialmente quando s\u00e3o injustificadas. J\u00e1 tive muitas vezes cr\u00edticas de clientes deixadas em maus sites ou simplesmente difamadas por um concorrente invejoso. Mas \u00e9 muito complicado fazer valer os teus direitos e ganhar o caso para que uma cr\u00edtica ou conte\u00fado seja eliminado. Vamos analisar aqui todas as vias poss\u00edveis.   <\/strong><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_83 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\"><p class=\"ez-toc-title\" style=\"cursor:inherit\">Resumo e conte\u00fado da p\u00e1gina<\/p>\n<\/div><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.business-ereputation.com\/pt-pt\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\/#Violacao_das_regras_da_comunidade\" >Viola\u00e7\u00e3o das regras da comunidade:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.business-ereputation.com\/pt-pt\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\/#Informacoes_de_identificacao_pessoal_PII_e_conteudos_privados\" >Informa\u00e7\u00f5es de identifica\u00e7\u00e3o pessoal (PII) e conte\u00fados privados :<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.business-ereputation.com\/pt-pt\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\/#Violacao_dos_direitos_de_autor\" >Viola\u00e7\u00e3o dos direitos de autor:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.business-ereputation.com\/pt-pt\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\/#Mediacao\" >Media\u00e7\u00e3o:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.business-ereputation.com\/pt-pt\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\/#Negociacao\" >Negocia\u00e7\u00e3o:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.business-ereputation.com\/pt-pt\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\/#Praticas_de_retirada\" >Pr\u00e1ticas de retirada:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.business-ereputation.com\/pt-pt\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\/#Conteudo_sexualmente_explicito\" >Conte\u00fado sexualmente expl\u00edcito:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.business-ereputation.com\/pt-pt\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\/#O_direito_a_ser_esquecido\" >O direito a ser esquecido:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.business-ereputation.com\/pt-pt\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\/#Ordem_do_tribunal\" >Ordem do tribunal:<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Violacao_das_regras_da_comunidade\"><\/span>Viola\u00e7\u00e3o das regras da comunidade:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>A den\u00fancia com base nas regras da comunidade pode fazer com que o conte\u00fado inadequado seja removido rapidamente. Por exemplo, um utilizador que denuncie um coment\u00e1rio de \u00f3dio com insultos, de acordo com as normas da comunidade, pode ver o coment\u00e1rio efetivamente removido. <\/p>\n<p>O Google permite-te declarar isto atrav\u00e9s da pequena bandeira ao lado de uma avalia\u00e7\u00e3o, geralmente este primeiro passo \u00e9 sempre recusado, mas d\u00e1-te acesso atrav\u00e9s de um pequeno link no e-mail de recusa do Google a um segundo passo que podes desenvolver. A minha t\u00e9cnica pessoal: enumera todos os elementos que podem funcionar a meu favor e confronta as regras do Google. Exemplo de uma resposta bem sucedida:  <\/p>\n<p><img decoding=\"async\" class=\"size-full wp-image-4436 aligncenter\" src=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2024\/01\/complaint-review-blank.png\" alt=\"9 formas de eliminar cr\u00edticas ou conte\u00fados negativos - complaint-review-blank - Business Ereputation - Comerciante\" width=\"533\" height=\"468\" srcset=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2024\/01\/complaint-review-blank-200x176.png 200w, https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2024\/01\/complaint-review-blank-300x263.png 300w, https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2024\/01\/complaint-review-blank-400x351.png 400w, https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2024\/01\/complaint-review-blank-500x439.png 500w, https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2024\/01\/complaint-review-blank.png 533w\" sizes=\"(max-width: 533px) 100vw, 533px\" \/><\/p>\n<p>Repara que deixei bem claro que nunca pedi para apagar nada no passado e que, se o fiz, foi por uma raz\u00e3o. O Google guarda um registo de tudo num ficheiro. <\/p>\n<h2><span class=\"ez-toc-section\" id=\"Informacoes_de_identificacao_pessoal_PII_e_conteudos_privados\"><\/span>Informa\u00e7\u00f5es de identifica\u00e7\u00e3o pessoal (PII) e conte\u00fados privados :<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Ao pedir ao Google para remover conte\u00fados com informa\u00e7\u00f5es pessoais, est\u00e1s a proteger os teus dados. Por exemplo, o Google removeu liga\u00e7\u00f5es para p\u00e1ginas Web que continham n\u00fameros de seguran\u00e7a social divulgados sem consentimento. <\/p>\n<p>Assim, se um aviso ou conte\u00fado contiver o teu nome, a tua morada ou mesmo a tua cor de cabelo (discrimina\u00e7\u00e3o lol), trata-se de um eixo.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Violacao_dos_direitos_de_autor\"><\/span>Viola\u00e7\u00e3o dos direitos de autor:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Em caso de viola\u00e7\u00e3o dos direitos de autor, a utiliza\u00e7\u00e3o da DMCA pode levar \u00e0 r\u00e1pida remo\u00e7\u00e3o de conte\u00fados protegidos. Por exemplo, um artista que encontre o seu trabalho publicado sem autoriza\u00e7\u00e3o pode utilizar o DMCA para remover esse conte\u00fado. Durante muito tempo, este foi tamb\u00e9m um m\u00e9todo para remover conte\u00fado concorrente, mas isso \u00e9 outra hist\u00f3ria #blackhat  <\/p>\n<p>Aqui tens a liga\u00e7\u00e3o para as declara\u00e7\u00f5es DMCA: https: <a href=\"https:\/\/support.google.com\/legal\/troubleshooter\/1114905?hl=fr\" target=\"_blank\" rel=\"noopener\">\/\/support.google.com\/legal\/troubleshooter\/1114905?hl=fr<\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Mediacao\"><\/span>Media\u00e7\u00e3o:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>A media\u00e7\u00e3o pode conduzir a uma resolu\u00e7\u00e3o amig\u00e1vel entre as partes. Por exemplo, uma empresa pode contratar um mediador para resolver um lit\u00edgio com um cliente insatisfeito que tenha publicado uma cr\u00edtica negativa. \u00c9 de notar que, ao abrigo da lei Lopssi 2, a difama\u00e7\u00e3o \u00e9 pun\u00edvel com uma multa de 12 mil euros, mas qualquer conte\u00fado publicado e n\u00e3o contestado ap\u00f3s 3 meses \u00e9 aceite! Por isso, deves recorrer \u00e0 media\u00e7\u00e3o o mais rapidamente poss\u00edvel e, se esta falhar, recorrer ao processo penal com a prova da media\u00e7\u00e3o. De um modo geral, processas o autor, mas tamb\u00e9m o editor (o anfitri\u00e3o ou o Google).    <\/p>\n<h2><span class=\"ez-toc-section\" id=\"Negociacao\"><\/span>Negocia\u00e7\u00e3o:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Muitas vezes esquece-se que a negocia\u00e7\u00e3o direta com o autor do conte\u00fado pode resultar na modifica\u00e7\u00e3o ou elimina\u00e7\u00e3o do conte\u00fado negativo. Recomendo que respondas sempre \u00e0s cr\u00edticas positivas ou negativas e, sobretudo, que desvie a discuss\u00e3o da plataforma em quest\u00e3o para resolver o problema por e-mail ou telefone. \u00c9 frequente associarmos este tipo de rela\u00e7\u00e3o e de interc\u00e2mbio \u00e0 fun\u00e7\u00e3o de Community manager e eu estou perfeitamente de acordo com isso.   <\/p>\n<h2><span class=\"ez-toc-section\" id=\"Praticas_de_retirada\"><\/span>Pr\u00e1ticas de retirada:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>A den\u00fancia de pr\u00e1ticas de explora\u00e7\u00e3o ao Google pode levar a que o conte\u00fado seja removido gratuitamente. Por exemplo, se um site exigir pagamento para remover uma cr\u00edtica negativa, o Google pode intervir e penalizar o site&#8230; o teu advogado tamb\u00e9m vai adorar este caso, penso eu. Geralmente, as plataformas s\u00e3o lentas a aceitar o teu pedido, mas dizem-te que o tempo de processamento \u00e9 longo&#8230; mas mais r\u00e1pido para os assinantes&#8230;;-)  <\/p>\n<h2><span class=\"ez-toc-section\" id=\"Conteudo_sexualmente_explicito\"><\/span>Conte\u00fado sexualmente expl\u00edcito:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Solicitar a remo\u00e7\u00e3o de conte\u00fado expl\u00edcito \u00e9 extremamente simples em todas as plataformas. O Google permite-te denunciar e pedir a remo\u00e7\u00e3o de tais imagens ou v\u00eddeos. Podes pensar que \u00e9 para proteger os internautas, mas na verdade \u00e9 tamb\u00e9m para proteger os moderadores&#8230;  <\/p>\n<p>No YouTube, isto \u00e9 extremamente eficaz e \u00e9 at\u00e9 um princ\u00edpio de pr\u00e9-cobran\u00e7as que remove rapidamente o v\u00eddeo para que possa ser verificado mais tarde.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"O_direito_a_ser_esquecido\"><\/span>O direito a ser esquecido:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Na Europa, este direito permite solicitar a remo\u00e7\u00e3o de dados pessoais dos resultados de pesquisa. Isto permitiu que muitos cidad\u00e3os europeus assumissem o controlo da sua presen\u00e7a online. Uma forma de reduzir a visibilidade de conte\u00fados que te penalizam \u00e9 remov\u00ea-los do Google, e a utiliza\u00e7\u00e3o desta ajuda e formul\u00e1rio do Google pode ajudar-te: https: <a href=\"https:\/\/policies.google.com\/faq\" target=\"_blank\" rel=\"noopener\">\/\/policies.google.com\/faq<\/a>  <\/p>\n<h2><span class=\"ez-toc-section\" id=\"Ordem_do_tribunal\"><\/span>Ordem do tribunal:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>O recurso a procedimentos legais para remover conte\u00fados pode ser eficaz, mesmo que seja dispendioso. Por exemplo, uma ordem judicial pode obrigar um s\u00edtio a remover informa\u00e7\u00f5es difamat\u00f3rias. Em qualquer caso, o teu primeiro passo \u00e9 fazer uma den\u00fancia em linha, depois apresentar uma queixa, tentar a media\u00e7\u00e3o (no prazo de 3 meses a contar da publica\u00e7\u00e3o do conte\u00fado) e, se nada acontecer, ter\u00e1s de iniciar um processo judicial. Geralmente, a pessoa que faz este tipo de conte\u00fado tamb\u00e9m o fez em rela\u00e7\u00e3o a outras pessoas&#8230; analisando os posts e os artigos e contactando outras pessoas envolvidas para construir um grande ficheiro.   <\/p>\n<p>Se tiveres algum problema com um conte\u00fado e quiseres a minha opini\u00e3o, contacta-me.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>As cr\u00edticas negativas s\u00e3o frequentemente muito dif\u00edceis de aceitar pelos retalhistas ou empres\u00e1rios, especialmente quando s\u00e3o injustificadas. J\u00e1 tive muitas vezes cr\u00edticas de clientes deixadas em maus sites ou simplesmente difamadas por um concorrente invejoso. Mas \u00e9 muito complicado fazer valer os teus direitos e ganhar o caso para que uma cr\u00edtica ou conte\u00fado seja eliminado. Vamos analisar aqui todas as vias poss\u00edveis.   <\/p>\n","protected":false},"author":1,"featured_media":8838,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_ayudawp_aiss_exclude":false,"footnotes":""},"categories":[153,157,158,140],"tags":[],"class_list":["post-8835","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-comerciante","category-facebook-pt-pt","category-google-my-business-pt-pt","category-sem-categoria"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>9 formas de eliminar cr\u00edticas ou conte\u00fados negativos - Business Ereputation<\/title>\n<meta name=\"description\" content=\"As cr\u00edticas negativas s\u00e3o frequentemente muito dif\u00edceis de aceitar pelos retalhistas ou empres\u00e1rios, especialmente quando s\u00e3o injustificadas. Mas \u00e9 muito complicado fazer valer os teus direitos e ganhar o teu caso.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.business-ereputation.com\/pt-pt\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"9 formas de eliminar cr\u00edticas ou conte\u00fados negativos\" \/>\n<meta property=\"og:description\" content=\"As cr\u00edticas negativas s\u00e3o frequentemente muito dif\u00edceis de aceitar pelos retalhistas ou empres\u00e1rios, especialmente quando s\u00e3o injustificadas. Mas \u00e9 muito complicado fazer valer os teus direitos e ganhar o teu caso.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.business-ereputation.com\/pt-pt\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\/\" \/>\n<meta property=\"og:site_name\" content=\"Business Ereputation\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/business.ereputation\/\" \/>\n<meta property=\"article:author\" content=\"https:\/\/fr-fr.facebook.com\/nicolas.laustriat\" \/>\n<meta property=\"article:published_time\" content=\"2024-01-24T08:13:43+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-22T11:04:13+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2024\/01\/repondre-avis-negatifs.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Nicolas Laustriat\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@nico_laustriat\" \/>\n<meta name=\"twitter:site\" content=\"@Biz_ereputation\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"NewsArticle\",\"@id\":\"https:\\\/\\\/www.business-ereputation.com\\\/pt-pt\\\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.business-ereputation.com\\\/pt-pt\\\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\\\/\"},\"author\":{\"name\":\"Nicolas Laustriat\",\"@id\":\"https:\\\/\\\/www.business-ereputation.com\\\/pt-pt\\\/#\\\/schema\\\/person\\\/24cbbae44e5e18f0451cdbd20fffcfea\"},\"headline\":\"9 formas de eliminar cr\u00edticas ou conte\u00fados negativos\",\"datePublished\":\"2024-01-24T08:13:43+00:00\",\"dateModified\":\"2025-10-22T11:04:13+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.business-ereputation.com\\\/pt-pt\\\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\\\/\"},\"wordCount\":1428,\"publisher\":{\"@id\":\"https:\\\/\\\/www.business-ereputation.com\\\/pt-pt\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.business-ereputation.com\\\/pt-pt\\\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.business-ereputation.com\\\/wp-content\\\/uploads\\\/2024\\\/01\\\/repondre-avis-negatifs.jpg\",\"articleSection\":[\"Comerciante\",\"Facebook\",\"Google My Business\"],\"inLanguage\":\"pt-PT\",\"copyrightYear\":\"2024\",\"copyrightHolder\":{\"@id\":\"https:\\\/\\\/www.business-ereputation.com\\\/#organization\"}},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.business-ereputation.com\\\/pt-pt\\\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\\\/\",\"url\":\"https:\\\/\\\/www.business-ereputation.com\\\/pt-pt\\\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\\\/\",\"name\":\"9 formas de eliminar cr\u00edticas ou conte\u00fados negativos - Business Ereputation\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.business-ereputation.com\\\/pt-pt\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.business-ereputation.com\\\/pt-pt\\\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.business-ereputation.com\\\/pt-pt\\\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.business-ereputation.com\\\/wp-content\\\/uploads\\\/2024\\\/01\\\/repondre-avis-negatifs.jpg\",\"datePublished\":\"2024-01-24T08:13:43+00:00\",\"dateModified\":\"2025-10-22T11:04:13+00:00\",\"description\":\"As cr\u00edticas negativas s\u00e3o frequentemente muito dif\u00edceis de aceitar pelos retalhistas ou empres\u00e1rios, especialmente quando s\u00e3o injustificadas. Mas \u00e9 muito complicado fazer valer os teus direitos e ganhar o teu caso.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.business-ereputation.com\\\/pt-pt\\\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\\\/#breadcrumb\"},\"inLanguage\":\"pt-PT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.business-ereputation.com\\\/pt-pt\\\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-PT\",\"@id\":\"https:\\\/\\\/www.business-ereputation.com\\\/pt-pt\\\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.business-ereputation.com\\\/wp-content\\\/uploads\\\/2024\\\/01\\\/repondre-avis-negatifs.jpg\",\"contentUrl\":\"https:\\\/\\\/www.business-ereputation.com\\\/wp-content\\\/uploads\\\/2024\\\/01\\\/repondre-avis-negatifs.jpg\",\"width\":1200,\"height\":630,\"caption\":\"9 maneiras de eliminar cr\u00edticas ou conte\u00fados negativos - repondre-avis-negatifs - Business Ereputation - Merchant\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.business-ereputation.com\\\/pt-pt\\\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Especialista em Google My Business e recolha de avalia\u00e7\u00f5es de clientes\",\"item\":\"https:\\\/\\\/www.business-ereputation.com\\\/pt-pt\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Sem categoria\",\"item\":\"https:\\\/\\\/www.business-ereputation.com\\\/pt-pt\\\/category\\\/sem-categoria\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"9 formas de eliminar cr\u00edticas ou conte\u00fados negativos\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.business-ereputation.com\\\/pt-pt\\\/#website\",\"url\":\"https:\\\/\\\/www.business-ereputation.com\\\/pt-pt\\\/\",\"name\":\"Business Ereputation - Expert SEO & Google My Business\",\"description\":\"Votre expert et solutions Google My Buisness\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.business-ereputation.com\\\/pt-pt\\\/#organization\"},\"alternateName\":\"Business Ereputation - Expert SEO & Google Business Profil\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.business-ereputation.com\\\/pt-pt\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pt-PT\"},{\"@type\":[\"Organization\",\"Place\",\"ProfessionalService\"],\"@id\":\"https:\\\/\\\/www.business-ereputation.com\\\/pt-pt\\\/#organization\",\"name\":\"Business Ereputation - Expert Google My Business\",\"alternateName\":\"Business Ereputation - Expert Google Business Profil\",\"url\":\"https:\\\/\\\/www.business-ereputation.com\\\/pt-pt\\\/\",\"logo\":{\"@id\":\"https:\\\/\\\/www.business-ereputation.com\\\/pt-pt\\\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\\\/#local-main-organization-logo\"},\"image\":{\"@id\":\"https:\\\/\\\/www.business-ereputation.com\\\/pt-pt\\\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\\\/#local-main-organization-logo\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/business.ereputation\\\/\",\"https:\\\/\\\/x.com\\\/Biz_ereputation\",\"https:\\\/\\\/www.youtube.com\\\/@business-ereputationexpert\\\/\",\"https:\\\/\\\/www.instagram.com\\\/business_ereputation\\\/\"],\"description\":\"Business Ereputation accompagne et acculture les commerces de proximit\u00e9, les r\u00e9seaux de franchise et Groupe multi-marques \\\/ multi-Pays dans leur gestion de leur r\u00e9putation digitale et l\u2019outil Google My Business. Loin des services par abonnement et outils en S.A.S, notre ambition est de former et rendre autonome nos clients et que la gestion de leur E-reputation, note et avis google deviennent un automatisme, simple et rapide, du quotidien.\",\"legalName\":\"Nicolas Laustriat\",\"foundingDate\":\"2002-07-01\",\"numberOfEmployees\":{\"@type\":\"QuantitativeValue\",\"minValue\":\"1\",\"maxValue\":\"10\"},\"publishingPrinciples\":\"https:\\\/\\\/www.business-ereputation.com\\\/mentions-legales\\\/\",\"ownershipFundingInfo\":\"https:\\\/\\\/www.business-ereputation.com\\\/mentions-legales\\\/\",\"actionableFeedbackPolicy\":\"https:\\\/\\\/www.business-ereputation.com\\\/conditions-generales-dacces-et-dutilisation\\\/\",\"correctionsPolicy\":\"https:\\\/\\\/www.business-ereputation.com\\\/donnees-personnelles\\\/\",\"ethicsPolicy\":\"https:\\\/\\\/www.business-ereputation.com\\\/mentions-legales\\\/\",\"diversityPolicy\":\"https:\\\/\\\/www.business-ereputation.com\\\/mentions-legales\\\/\",\"diversityStaffingReport\":\"https:\\\/\\\/www.business-ereputation.com\\\/mentions-legales\\\/\",\"address\":{\"@id\":\"https:\\\/\\\/www.business-ereputation.com\\\/pt-pt\\\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\\\/#local-main-place-address\"},\"geo\":{\"@type\":\"GeoCoordinates\",\"latitude\":\"48.841214845734264\",\"longitude\":\"2.0753873968040737\"},\"telephone\":[\"+33766933960\"],\"contactPoint\":{\"@type\":\"ContactPoint\",\"telephone\":\"+33766933960\",\"email\":\"nicolas@business-ereputation.com\"},\"openingHoursSpecification\":[{\"@type\":\"OpeningHoursSpecification\",\"dayOfWeek\":[\"Monday\",\"Tuesday\",\"Wednesday\",\"Thursday\",\"Friday\",\"Saturday\",\"Sunday\"],\"opens\":\"09:00\",\"closes\":\"17:00\"}],\"email\":\"nicolas@business-ereputation.com\",\"areaServed\":\"france, belgium, switzerland\",\"priceRange\":\"$\",\"paymentAccepted\":\"cards\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.business-ereputation.com\\\/pt-pt\\\/#\\\/schema\\\/person\\\/24cbbae44e5e18f0451cdbd20fffcfea\",\"name\":\"Nicolas Laustriat\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-PT\",\"@id\":\"https:\\\/\\\/www.business-ereputation.com\\\/wp-content\\\/litespeed\\\/avatar\\\/1e505ae83c8b16001a489425c695bdeb.jpg?ver=1779344232\",\"url\":\"https:\\\/\\\/www.business-ereputation.com\\\/wp-content\\\/litespeed\\\/avatar\\\/1e505ae83c8b16001a489425c695bdeb.jpg?ver=1779344232\",\"contentUrl\":\"https:\\\/\\\/www.business-ereputation.com\\\/wp-content\\\/litespeed\\\/avatar\\\/1e505ae83c8b16001a489425c695bdeb.jpg?ver=1779344232\",\"caption\":\"Nicolas Laustriat\"},\"description\":\"Dipl\u00f4m\u00e9 du CESI, concepteur, int\u00e9grateur multim\u00e9dia, j\u2019ai longtemps travaill\u00e9 en free-lance d\u00e9but 2000, avant d\u2019int\u00e9grer EQUANCY, cabinet de conseil strat\u00e9gique en Marketing et Communication, o\u00f9 j\u2019ai d\u00e9ploy\u00e9 la nouvelle strat\u00e9gie de communication online de LAFARGE en 2003. Redevenu ind\u00e9pendant en 2006, mon expertise interpelle et me permet en 2009, en plus de mon activit\u00e9 de consultant digital, d\u2019int\u00e9grer la CEGOS en tant que formateur sur les modules Gestion de projet web, e-reputation et r\u00e9f\u00e9rencement. En 2010, j\u2019int\u00e8gre l\u2019INHESJ (Institut National des Hautes Etudes de la S\u00e9curit\u00e9 et la Justice) pour pr\u00e9senter aux grandes entreprises internationales l\u2019\u00e9volution des pratiques d\u2019influence online. J\u2019accompagne aussi bien des grands comptes dans l\u2019excellence de leur utilisation du m\u00e9dia Internet (bonnes pratiques, mutualisation et d\u00e9ploiement, gestion de crise etc.) que des chefs d\u2019entreprise et des marques soucieux de surveiller (et soigner) leur e-reputation ou des agences de communication (en marque blanche). T\u00e9moignages de mes clients : https:\\\/\\\/www.business-ereputation.com\\\/avis-clients\\\/\",\"sameAs\":[\"https:\\\/\\\/nicolas.laustriat.com\",\"https:\\\/\\\/fr-fr.facebook.com\\\/nicolas.laustriat\",\"https:\\\/\\\/www.instagram.com\\\/nicolas_laustriat\\\/?hl=fr\",\"https:\\\/\\\/fr.linkedin.com\\\/in\\\/nicolaslaustriat\",\"https:\\\/\\\/x.com\\\/nico_laustriat\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCVA3dUUiumMximc-S9GEi7w\"],\"honorificPrefix\":\"M.\",\"honorificSuffix\":\"MASTER\",\"birthDate\":\"1978-01-19\",\"gender\":\"homme\",\"knowsAbout\":[\"SEO\",\"Ereputation\",\"Digital factory\",\"multisite wordpress\"],\"knowsLanguage\":[\"Fran\u00e7ais\",\"Anglais\"],\"jobTitle\":\"Consultant digital, expert en seo et e-r\u00e9putation\",\"worksFor\":\"POLEETIC\",\"url\":\"https:\\\/\\\/www.business-ereputation.com\\\/pt-pt\\\/author\\\/nlaustriatgmail-com\\\/\"},{\"@type\":\"PostalAddress\",\"@id\":\"https:\\\/\\\/www.business-ereputation.com\\\/pt-pt\\\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\\\/#local-main-place-address\",\"streetAddress\":\"12 r\u00e9sidence le clos guillaume\",\"addressLocality\":\"Bailly\",\"postalCode\":\"78870\",\"addressRegion\":\"Yvelines (ile de france)\",\"addressCountry\":\"FR\"},{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-PT\",\"@id\":\"https:\\\/\\\/www.business-ereputation.com\\\/pt-pt\\\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\\\/#local-main-organization-logo\",\"url\":\"https:\\\/\\\/www.business-ereputation.com\\\/wp-content\\\/uploads\\\/2023\\\/07\\\/BIG-ICONE-.jpg\",\"contentUrl\":\"https:\\\/\\\/www.business-ereputation.com\\\/wp-content\\\/uploads\\\/2023\\\/07\\\/BIG-ICONE-.jpg\",\"width\":500,\"height\":500,\"caption\":\"Business Ereputation - Expert Google My Business\"}]}<\/script>\n<meta name=\"geo.placename\" content=\"Bailly\" \/>\n<meta name=\"geo.position\" content=\"48.841214845734264;2.0753873968040737\" \/>\n<meta name=\"geo.region\" content=\"Fran\u00e7a\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"9 formas de eliminar cr\u00edticas ou conte\u00fados negativos - Business Ereputation","description":"As cr\u00edticas negativas s\u00e3o frequentemente muito dif\u00edceis de aceitar pelos retalhistas ou empres\u00e1rios, especialmente quando s\u00e3o injustificadas. Mas \u00e9 muito complicado fazer valer os teus direitos e ganhar o teu caso.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.business-ereputation.com\/pt-pt\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\/","og_locale":"pt_PT","og_type":"article","og_title":"9 formas de eliminar cr\u00edticas ou conte\u00fados negativos","og_description":"As cr\u00edticas negativas s\u00e3o frequentemente muito dif\u00edceis de aceitar pelos retalhistas ou empres\u00e1rios, especialmente quando s\u00e3o injustificadas. Mas \u00e9 muito complicado fazer valer os teus direitos e ganhar o teu caso.","og_url":"https:\/\/www.business-ereputation.com\/pt-pt\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\/","og_site_name":"Business Ereputation","article_publisher":"https:\/\/www.facebook.com\/business.ereputation\/","article_author":"https:\/\/fr-fr.facebook.com\/nicolas.laustriat","article_published_time":"2024-01-24T08:13:43+00:00","article_modified_time":"2025-10-22T11:04:13+00:00","og_image":[{"width":1200,"height":630,"url":"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2024\/01\/repondre-avis-negatifs.jpg","type":"image\/jpeg"}],"author":"Nicolas Laustriat","twitter_card":"summary_large_image","twitter_creator":"@nico_laustriat","twitter_site":"@Biz_ereputation","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"NewsArticle","@id":"https:\/\/www.business-ereputation.com\/pt-pt\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\/#article","isPartOf":{"@id":"https:\/\/www.business-ereputation.com\/pt-pt\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\/"},"author":{"name":"Nicolas Laustriat","@id":"https:\/\/www.business-ereputation.com\/pt-pt\/#\/schema\/person\/24cbbae44e5e18f0451cdbd20fffcfea"},"headline":"9 formas de eliminar cr\u00edticas ou conte\u00fados negativos","datePublished":"2024-01-24T08:13:43+00:00","dateModified":"2025-10-22T11:04:13+00:00","mainEntityOfPage":{"@id":"https:\/\/www.business-ereputation.com\/pt-pt\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\/"},"wordCount":1428,"publisher":{"@id":"https:\/\/www.business-ereputation.com\/pt-pt\/#organization"},"image":{"@id":"https:\/\/www.business-ereputation.com\/pt-pt\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\/#primaryimage"},"thumbnailUrl":"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2024\/01\/repondre-avis-negatifs.jpg","articleSection":["Comerciante","Facebook","Google My Business"],"inLanguage":"pt-PT","copyrightYear":"2024","copyrightHolder":{"@id":"https:\/\/www.business-ereputation.com\/#organization"}},{"@type":"WebPage","@id":"https:\/\/www.business-ereputation.com\/pt-pt\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\/","url":"https:\/\/www.business-ereputation.com\/pt-pt\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\/","name":"9 formas de eliminar cr\u00edticas ou conte\u00fados negativos - Business Ereputation","isPartOf":{"@id":"https:\/\/www.business-ereputation.com\/pt-pt\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.business-ereputation.com\/pt-pt\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\/#primaryimage"},"image":{"@id":"https:\/\/www.business-ereputation.com\/pt-pt\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\/#primaryimage"},"thumbnailUrl":"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2024\/01\/repondre-avis-negatifs.jpg","datePublished":"2024-01-24T08:13:43+00:00","dateModified":"2025-10-22T11:04:13+00:00","description":"As cr\u00edticas negativas s\u00e3o frequentemente muito dif\u00edceis de aceitar pelos retalhistas ou empres\u00e1rios, especialmente quando s\u00e3o injustificadas. Mas \u00e9 muito complicado fazer valer os teus direitos e ganhar o teu caso.","breadcrumb":{"@id":"https:\/\/www.business-ereputation.com\/pt-pt\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\/#breadcrumb"},"inLanguage":"pt-PT","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.business-ereputation.com\/pt-pt\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\/"]}]},{"@type":"ImageObject","inLanguage":"pt-PT","@id":"https:\/\/www.business-ereputation.com\/pt-pt\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\/#primaryimage","url":"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2024\/01\/repondre-avis-negatifs.jpg","contentUrl":"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2024\/01\/repondre-avis-negatifs.jpg","width":1200,"height":630,"caption":"9 maneiras de eliminar cr\u00edticas ou conte\u00fados negativos - repondre-avis-negatifs - Business Ereputation - Merchant"},{"@type":"BreadcrumbList","@id":"https:\/\/www.business-ereputation.com\/pt-pt\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Especialista em Google My Business e recolha de avalia\u00e7\u00f5es de clientes","item":"https:\/\/www.business-ereputation.com\/pt-pt\/"},{"@type":"ListItem","position":2,"name":"Sem categoria","item":"https:\/\/www.business-ereputation.com\/pt-pt\/category\/sem-categoria\/"},{"@type":"ListItem","position":3,"name":"9 formas de eliminar cr\u00edticas ou conte\u00fados negativos"}]},{"@type":"WebSite","@id":"https:\/\/www.business-ereputation.com\/pt-pt\/#website","url":"https:\/\/www.business-ereputation.com\/pt-pt\/","name":"Business Ereputation - Expert SEO & Google My Business","description":"Votre expert et solutions Google My Buisness","publisher":{"@id":"https:\/\/www.business-ereputation.com\/pt-pt\/#organization"},"alternateName":"Business Ereputation - Expert SEO & Google Business Profil","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.business-ereputation.com\/pt-pt\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pt-PT"},{"@type":["Organization","Place","ProfessionalService"],"@id":"https:\/\/www.business-ereputation.com\/pt-pt\/#organization","name":"Business Ereputation - Expert Google My Business","alternateName":"Business Ereputation - Expert Google Business Profil","url":"https:\/\/www.business-ereputation.com\/pt-pt\/","logo":{"@id":"https:\/\/www.business-ereputation.com\/pt-pt\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\/#local-main-organization-logo"},"image":{"@id":"https:\/\/www.business-ereputation.com\/pt-pt\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\/#local-main-organization-logo"},"sameAs":["https:\/\/www.facebook.com\/business.ereputation\/","https:\/\/x.com\/Biz_ereputation","https:\/\/www.youtube.com\/@business-ereputationexpert\/","https:\/\/www.instagram.com\/business_ereputation\/"],"description":"Business Ereputation accompagne et acculture les commerces de proximit\u00e9, les r\u00e9seaux de franchise et Groupe multi-marques \/ multi-Pays dans leur gestion de leur r\u00e9putation digitale et l\u2019outil Google My Business. Loin des services par abonnement et outils en S.A.S, notre ambition est de former et rendre autonome nos clients et que la gestion de leur E-reputation, note et avis google deviennent un automatisme, simple et rapide, du quotidien.","legalName":"Nicolas Laustriat","foundingDate":"2002-07-01","numberOfEmployees":{"@type":"QuantitativeValue","minValue":"1","maxValue":"10"},"publishingPrinciples":"https:\/\/www.business-ereputation.com\/mentions-legales\/","ownershipFundingInfo":"https:\/\/www.business-ereputation.com\/mentions-legales\/","actionableFeedbackPolicy":"https:\/\/www.business-ereputation.com\/conditions-generales-dacces-et-dutilisation\/","correctionsPolicy":"https:\/\/www.business-ereputation.com\/donnees-personnelles\/","ethicsPolicy":"https:\/\/www.business-ereputation.com\/mentions-legales\/","diversityPolicy":"https:\/\/www.business-ereputation.com\/mentions-legales\/","diversityStaffingReport":"https:\/\/www.business-ereputation.com\/mentions-legales\/","address":{"@id":"https:\/\/www.business-ereputation.com\/pt-pt\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\/#local-main-place-address"},"geo":{"@type":"GeoCoordinates","latitude":"48.841214845734264","longitude":"2.0753873968040737"},"telephone":["+33766933960"],"contactPoint":{"@type":"ContactPoint","telephone":"+33766933960","email":"nicolas@business-ereputation.com"},"openingHoursSpecification":[{"@type":"OpeningHoursSpecification","dayOfWeek":["Monday","Tuesday","Wednesday","Thursday","Friday","Saturday","Sunday"],"opens":"09:00","closes":"17:00"}],"email":"nicolas@business-ereputation.com","areaServed":"france, belgium, switzerland","priceRange":"$","paymentAccepted":"cards"},{"@type":"Person","@id":"https:\/\/www.business-ereputation.com\/pt-pt\/#\/schema\/person\/24cbbae44e5e18f0451cdbd20fffcfea","name":"Nicolas Laustriat","image":{"@type":"ImageObject","inLanguage":"pt-PT","@id":"https:\/\/www.business-ereputation.com\/wp-content\/litespeed\/avatar\/1e505ae83c8b16001a489425c695bdeb.jpg?ver=1779344232","url":"https:\/\/www.business-ereputation.com\/wp-content\/litespeed\/avatar\/1e505ae83c8b16001a489425c695bdeb.jpg?ver=1779344232","contentUrl":"https:\/\/www.business-ereputation.com\/wp-content\/litespeed\/avatar\/1e505ae83c8b16001a489425c695bdeb.jpg?ver=1779344232","caption":"Nicolas Laustriat"},"description":"Dipl\u00f4m\u00e9 du CESI, concepteur, int\u00e9grateur multim\u00e9dia, j\u2019ai longtemps travaill\u00e9 en free-lance d\u00e9but 2000, avant d\u2019int\u00e9grer EQUANCY, cabinet de conseil strat\u00e9gique en Marketing et Communication, o\u00f9 j\u2019ai d\u00e9ploy\u00e9 la nouvelle strat\u00e9gie de communication online de LAFARGE en 2003. Redevenu ind\u00e9pendant en 2006, mon expertise interpelle et me permet en 2009, en plus de mon activit\u00e9 de consultant digital, d\u2019int\u00e9grer la CEGOS en tant que formateur sur les modules Gestion de projet web, e-reputation et r\u00e9f\u00e9rencement. En 2010, j\u2019int\u00e8gre l\u2019INHESJ (Institut National des Hautes Etudes de la S\u00e9curit\u00e9 et la Justice) pour pr\u00e9senter aux grandes entreprises internationales l\u2019\u00e9volution des pratiques d\u2019influence online. J\u2019accompagne aussi bien des grands comptes dans l\u2019excellence de leur utilisation du m\u00e9dia Internet (bonnes pratiques, mutualisation et d\u00e9ploiement, gestion de crise etc.) que des chefs d\u2019entreprise et des marques soucieux de surveiller (et soigner) leur e-reputation ou des agences de communication (en marque blanche). T\u00e9moignages de mes clients : https:\/\/www.business-ereputation.com\/avis-clients\/","sameAs":["https:\/\/nicolas.laustriat.com","https:\/\/fr-fr.facebook.com\/nicolas.laustriat","https:\/\/www.instagram.com\/nicolas_laustriat\/?hl=fr","https:\/\/fr.linkedin.com\/in\/nicolaslaustriat","https:\/\/x.com\/nico_laustriat","https:\/\/www.youtube.com\/channel\/UCVA3dUUiumMximc-S9GEi7w"],"honorificPrefix":"M.","honorificSuffix":"MASTER","birthDate":"1978-01-19","gender":"homme","knowsAbout":["SEO","Ereputation","Digital factory","multisite wordpress"],"knowsLanguage":["Fran\u00e7ais","Anglais"],"jobTitle":"Consultant digital, expert en seo et e-r\u00e9putation","worksFor":"POLEETIC","url":"https:\/\/www.business-ereputation.com\/pt-pt\/author\/nlaustriatgmail-com\/"},{"@type":"PostalAddress","@id":"https:\/\/www.business-ereputation.com\/pt-pt\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\/#local-main-place-address","streetAddress":"12 r\u00e9sidence le clos guillaume","addressLocality":"Bailly","postalCode":"78870","addressRegion":"Yvelines (ile de france)","addressCountry":"FR"},{"@type":"ImageObject","inLanguage":"pt-PT","@id":"https:\/\/www.business-ereputation.com\/pt-pt\/9-formas-de-eliminar-criticas-ou-conteudos-negativos\/#local-main-organization-logo","url":"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2023\/07\/BIG-ICONE-.jpg","contentUrl":"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2023\/07\/BIG-ICONE-.jpg","width":500,"height":500,"caption":"Business Ereputation - Expert Google My Business"}]},"geo.placename":"Bailly","geo.position":{"lat":"48.841214845734264","long":"2.0753873968040737"},"geo.region":"Fran\u00e7a"},"_links":{"self":[{"href":"https:\/\/www.business-ereputation.com\/pt-pt\/wp-json\/wp\/v2\/posts\/8835","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.business-ereputation.com\/pt-pt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.business-ereputation.com\/pt-pt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.business-ereputation.com\/pt-pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.business-ereputation.com\/pt-pt\/wp-json\/wp\/v2\/comments?post=8835"}],"version-history":[{"count":1,"href":"https:\/\/www.business-ereputation.com\/pt-pt\/wp-json\/wp\/v2\/posts\/8835\/revisions"}],"predecessor-version":[{"id":8844,"href":"https:\/\/www.business-ereputation.com\/pt-pt\/wp-json\/wp\/v2\/posts\/8835\/revisions\/8844"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.business-ereputation.com\/pt-pt\/wp-json\/wp\/v2\/media\/8838"}],"wp:attachment":[{"href":"https:\/\/www.business-ereputation.com\/pt-pt\/wp-json\/wp\/v2\/media?parent=8835"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.business-ereputation.com\/pt-pt\/wp-json\/wp\/v2\/categories?post=8835"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.business-ereputation.com\/pt-pt\/wp-json\/wp\/v2\/tags?post=8835"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}