{"id":12382,"date":"2023-01-25T08:44:55","date_gmt":"2023-01-25T08:44:55","guid":{"rendered":"https:\/\/www.business-ereputation.com\/uma-nova-lei-sobre-as-criticas-falsas-do-google\/"},"modified":"2026-01-12T17:10:57","modified_gmt":"2026-01-12T17:10:57","slug":"uma-nova-lei-sobre-as-criticas-falsas-do-google","status":"publish","type":"post","link":"https:\/\/www.business-ereputation.com\/pt-pt\/uma-nova-lei-sobre-as-criticas-falsas-do-google\/","title":{"rendered":"Uma nova lei sobre as cr\u00edticas falsas do Google"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p>As cr\u00edticas em linha tornaram-se um elemento crucial para os consumidores quando pretendem comprar um produto ou servi\u00e7o. No entanto, estas cr\u00edticas nem sempre s\u00e3o fi\u00e1veis e podem ser manipuladas para melhorar a imagem de uma empresa ou produto. As avalia\u00e7\u00f5es fraudulentas, tamb\u00e9m conhecidas como avalia\u00e7\u00f5es falsas, s\u00e3o um problema crescente para as empresas e os consumidores.  <\/p>\n<p>A Fran\u00e7a tomou recentemente medidas radicais para combater as cr\u00edticas falsas em linha. O Governo franc\u00eas anunciou um projeto de lei que permitir\u00e1 \u00e0s empresas intentar ac\u00e7\u00f5es judiciais contra os respons\u00e1veis por cr\u00edticas falsas. A lei visa proteger os consumidores de informa\u00e7\u00f5es enganosas e garantir que as cr\u00edticas em linha sejam t\u00e3o fi\u00e1veis quanto poss\u00edvel.  <\/p>\n<p>Como podes fazer isso? Gra\u00e7as ao <strong>Polygraphe, um novo pacote de software concebido para combater os avisos fraudulentos em linha.<\/strong> <\/p>\n<p>\u00c9 importante notar que as cr\u00edticas fraudulentas n\u00e3o s\u00e3o apenas um problema para os consumidores, mas tamb\u00e9m para as empresas. As cr\u00edticas fraudulentas podem prejudicar a reputa\u00e7\u00e3o de uma empresa e levar a perdas financeiras significativas. \u00c9 por isso que \u00e9 crucial que as empresas tomem medidas para proteger a sua reputa\u00e7\u00e3o online.  <\/p>\n<p>De acordo com o projeto de lei, as empresas poder\u00e3o exigir indemniza\u00e7\u00f5es aos autores de cr\u00edticas falsas. As empresas podem tamb\u00e9m pedir ao Google ou a outros motores de busca que retirem as cr\u00edticas fraudulentas dos seus resultados de pesquisa. A legisla\u00e7\u00e3o permite ainda que as empresas denunciem as cr\u00edticas falsas \u00e0s autoridades competentes.  <\/p>\n<p>\u00c9 importante notar que esta lei n\u00e3o se destina a censurar as cr\u00edticas em linha, mas sim a garantir que as cr\u00edticas s\u00e3o t\u00e3o fi\u00e1veis quanto poss\u00edvel. As cr\u00edticas em linha podem ser uma ferramenta valiosa para os consumidores, mas \u00e9 fundamental que estes possam confiar nas cr\u00edticas que l\u00eaem. <\/p>\n<p>\u00c9 importante recordar que as cr\u00edticas em linha t\u00eam um impacto consider\u00e1vel nas decis\u00f5es de compra dos consumidores. De acordo com um estudo da BrightLocal, 84% dos consumidores confiam nas cr\u00edticas em linha tanto como nas recomenda\u00e7\u00f5es de amigos e familiares. Por conseguinte, \u00e9 fundamental que as cr\u00edticas em linha sejam t\u00e3o fi\u00e1veis quanto poss\u00edvel, a fim de proteger os interesses dos consumidores.  <\/p>\n<p>As cr\u00edticas fraudulentas s\u00e3o um problema real e crescente tanto para as empresas como para os consumidores. Por isso, a Fran\u00e7a tomou medidas radicais para combater as cr\u00edticas falsas em linha, anunciando um projeto de lei&#8230; agora ser\u00e1 necess\u00e1rio garantir a metodologia e as provas destas cr\u00edticas falsas&#8230; especialmente se forem cometidas a partir de plataformas no estrangeiro.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>As cr\u00edticas em linha tornaram-se um elemento crucial para os consumidores quando pretendem comprar um produto ou servi\u00e7o. No entanto, estas cr\u00edticas nem sempre s\u00e3o fi\u00e1veis e podem ser manipuladas para dar uma melhor imagem de uma empresa ou produto.   <\/p>\n","protected":false},"author":1,"featured_media":12384,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_ayudawp_aiss_exclude":false,"footnotes":""},"categories":[158,140],"tags":[],"class_list":["post-12382","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-google-my-business-pt-pt","category-sem-categoria"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Uma nova lei sobre as cr\u00edticas falsas do Google - Business Ereputation<\/title>\n<meta name=\"description\" content=\"As cr\u00edticas fraudulentas ou falsas s\u00e3o um problema crescente tanto para as empresas como para os consumidores. O governo franc\u00eas tem uma solu\u00e7\u00e3o legal.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.business-ereputation.com\/pt-pt\/uma-nova-lei-sobre-as-criticas-falsas-do-google\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Uma nova lei sobre as cr\u00edticas falsas do Google\" \/>\n<meta property=\"og:description\" content=\"As cr\u00edticas fraudulentas ou falsas s\u00e3o um problema crescente tanto para as empresas como para os consumidores. 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