{"id":12299,"date":"2023-01-26T09:05:26","date_gmt":"2023-01-26T09:05:26","guid":{"rendered":"https:\/\/www.business-ereputation.com\/os-comentarios-dos-meus-clientes-no-google-nao-aparecem\/"},"modified":"2026-01-12T16:29:02","modified_gmt":"2026-01-12T16:29:02","slug":"os-comentarios-dos-meus-clientes-no-google-nao-aparecem","status":"publish","type":"post","link":"https:\/\/www.business-ereputation.com\/pt-pt\/os-comentarios-dos-meus-clientes-no-google-nao-aparecem\/","title":{"rendered":"Os coment\u00e1rios dos meus clientes no Google n\u00e3o aparecem!"},"content":{"rendered":"

H\u00e1 muitas raz\u00f5es para que uma avalia\u00e7\u00e3o no Google My Business n\u00e3o seja publicada. Apresentamos-te 12 dos motivos mais comuns: <\/p>\n

    \n
  1. O an\u00fancio \u00e9 demasiado curto ou n\u00e3o cont\u00e9m informa\u00e7\u00f5es suficientes.<\/li>\n
  2. O an\u00fancio cont\u00e9m informa\u00e7\u00f5es incorrectas ou enganosas sobre a empresa.<\/li>\n
  3. O an\u00fancio cont\u00e9m linguagem vulgar ou ofensiva.<\/li>\n
  4. A opini\u00e3o refere-se a uma experi\u00eancia pessoal que n\u00e3o diz diretamente respeito \u00e0 empresa.<\/li>\n
  5. O an\u00fancio cont\u00e9m informa\u00e7\u00f5es comerciais ou promocionais.<\/li>\n
  6. O aviso refere-se a uma reclama\u00e7\u00e3o ou queixa que deve ser tratada pela empresa em quest\u00e3o.<\/li>\n
  7. O aviso foi afixado por um empregado ou propriet\u00e1rio da empresa.<\/li>\n
  8. O aviso foi colocado por um dos concorrentes da empresa.<\/li>\n
  9. A cr\u00edtica foi publicada por um utilizador que n\u00e3o tinha qualquer experi\u00eancia pessoal com a empresa.<\/li>\n
  10. O an\u00fancio foi afixado v\u00e1rias vezes pela mesma pessoa.<\/li>\n
  11. O aviso foi publicado a partir de uma conta que foi assinalada por atividade fraudulenta.<\/li>\n
  12. A avalia\u00e7\u00e3o foi publicada a partir de uma conta que foi criada recentemente e n\u00e3o tem hist\u00f3rico suficiente para ser considerada fi\u00e1vel.<\/li>\n<\/ol>\n

    \u00c9 importante ter em aten\u00e7\u00e3o que estes motivos n\u00e3o s\u00e3o exaustivos e que o Google pode recusar-se a publicar uma avalia\u00e7\u00e3o por outros motivos. Tamb\u00e9m \u00e9 importante lembrar que as avalia\u00e7\u00f5es s\u00e3o uma forma de os clientes partilharem as suas experi\u00eancias com uma empresa e n\u00e3o uma forma de as empresas promoverem os seus produtos ou servi\u00e7os. <\/p>\n

    As cr\u00edticas online tornaram-se um elemento crucial para as empresas, permitindo aos consumidores formar uma ideia da qualidade dos servi\u00e7os e produtos oferecidos por uma empresa. Por este motivo, as empresas tentam recolher o maior n\u00famero poss\u00edvel de cr\u00edticas positivas, mas, por vezes, algumas cr\u00edticas n\u00e3o s\u00e3o publicadas. <\/p>\n

    \u00c9 importante compreenderes as raz\u00f5es pelas quais uma avalia\u00e7\u00e3o pode n\u00e3o ser publicada no Google My Business, pois isso pode ter consequ\u00eancias importantes para a reputa\u00e7\u00e3o de uma empresa. Por isso, \u00e9 essencial respeitar as regras estabelecidas pelo Google, de modo a evitar erros que possam causar danos irrepar\u00e1veis \u00e0 imagem da tua empresa. <\/p>\n

    \u00c9 importante notar que a cr\u00edtica deve ser aut\u00eantica, deve refletir uma experi\u00eancia real e pelo menos uma visita ao estabelecimento e n\u00e3o necessariamente uma compra (um detalhe importante explicado no nosso m\u00e9todo!).<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

    H\u00e1 muitas raz\u00f5es para que uma avalia\u00e7\u00e3o no Google My Business n\u00e3o seja publicada. Apresentamos-te os motivos mais comuns… <\/p>\n","protected":false},"author":1,"featured_media":12302,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_ayudawp_aiss_exclude":false,"footnotes":""},"categories":[158,140],"tags":[],"class_list":["post-12299","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-google-my-business-pt-pt","category-sem-categoria"],"yoast_head":"\nOs coment\u00e1rios dos meus clientes no Google n\u00e3o aparecem!<\/title>\n<meta name=\"description\" content=\"H\u00e1 muitas raz\u00f5es para que uma avalia\u00e7\u00e3o no Google My Business n\u00e3o seja publicada. 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