{"id":5484,"date":"2022-04-24T09:36:37","date_gmt":"2022-04-24T09:36:37","guid":{"rendered":"https:\/\/www.business-ereputation.com\/google-restores-missing-google-business-profile-reviews\/"},"modified":"2025-04-25T09:11:11","modified_gmt":"2025-04-25T09:11:11","slug":"google-restores-missing-google-business-profile-reviews","status":"publish","type":"post","link":"https:\/\/www.business-ereputation.com\/en\/google-restores-missing-google-business-profile-reviews\/","title":{"rendered":"Google restores missing Google Business profile reviews"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\" style=\"--awb-text-transform:none;\"><p>After the name (formerly Google My Business), you&#8217;ll no doubt have noticed that the entire Google Business My Profile interface has changed recently. And it&#8217;s not without its share of bugs on the Google side! <\/p>\n<p>Here&#8217;s the latest:<\/p>\n<p>Google has corrected a bug that caused reviews to disappear from Google business profiles. Google confirms that reviews have been restored. <\/p>\n<p>Danny Sullivan, Google&#8217;s search liaison, announced this on Twitter in response to Mike Blumenthal, who says he reported the bug a week ago.<\/p>\n<p><em>We apologize here. The team is aware of this bug and is actively working on it. Many notices have been restored, and this work will continue.  <\/em><\/p>\n<p><em>&#8211; Google SearchLiaison (@searchliaison) November 15, 2022<\/em><\/p>\n<p>Blumenthal doesn&#8217;t exaggerate the seriousness of the bug. Reviews are important to a professional, and their deletion can have a significant impact on his revenue. <\/p>\n<p>There are many threads in the Google Business Profile help forums started by business owners who have lost most or all of their reviews.  <strong>In every thread, business owners have one thing in common. After applying Google&#8217;s suggested changes to their business profiles, they all lost reviews. <\/strong><\/p>\n<p>Blumenthal writes in a blog post that he discovered Google was changing the customer identification number (CID) when companies applied the suggested changes:<\/p>\n<p><em>&#8220;Digging a little deeper, I discovered that, in each case, Google had changed the CID, the identifier Google uses to link all relevant information to a business, including reviews. Typically, the CID only changes when two listings merge or when Google has permanently suspended a listing for violating guidelines, then reinstated it.&#8221;<\/em><\/p>\n<p>Customer notices are associated with a specific CID number, which means that changing the CID deletes the notices.<\/p>\n<p><strong>This should never happen, especially not with the modifications suggested by Google.<\/strong><\/p>\n<p>A correction is underway and, hopefully, it will be sufficient to restore the original CID numbers of the Google business profiles concerned.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Google restores missing reviews in Google Business Profiles after fixing a bug that erased them<\/p>\n","protected":false},"author":1,"featured_media":5486,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_ayudawp_aiss_exclude":false,"_ayudawp_aiss_summary":"","_ayudawp_aiss_summary_provider":"","_ayudawp_aiss_summary_hash":"","footnotes":""},"categories":[111,70],"tags":[],"class_list":["post-5484","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-google-my-business-en","category-non-classifiee"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>google-reinstates-many-notices-in-google-my-business<\/title>\n<meta name=\"description\" content=\"Google restores missing reviews in Google Business Profiles after fixing a bug that erased them\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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