{"id":5425,"date":"2023-01-26T09:05:26","date_gmt":"2023-01-26T09:05:26","guid":{"rendered":"https:\/\/www.business-ereputation.com\/my-customers-google-reviews-dont-appear\/"},"modified":"2025-04-25T09:12:35","modified_gmt":"2025-04-25T09:12:35","slug":"my-customers-google-reviews-dont-appear","status":"publish","type":"post","link":"https:\/\/www.business-ereputation.com\/en\/my-customers-google-reviews-dont-appear\/","title":{"rendered":"My customers’ google reviews don’t appear!"},"content":{"rendered":"

There are many reasons why a review on Google My Business will not be published. Here are 12 of the most common reasons: <\/p>\n

    \n
  1. The notice is too short or does not contain enough information.<\/li>\n
  2. The notice contains incorrect or misleading information about the company.<\/li>\n
  3. The notice contains vulgar or offensive language.<\/li>\n
  4. The opinion is linked to a personal experience that does not directly concern the company.<\/li>\n
  5. The notice contains commercial or promotional information.<\/li>\n
  6. The notice relates to a claim or complaint to be handled by the company in question.<\/li>\n
  7. The notice was posted by an employee or owner of the company.<\/li>\n
  8. The notice was posted by one of the company’s competitors.<\/li>\n
  9. The review was posted by a user who had no personal experience with the company.<\/li>\n
  10. The notice has been posted several times by the same person.<\/li>\n
  11. The notice was posted from an account that had been flagged for fraudulent activity.<\/li>\n
  12. The review was posted from an account that was recently created and does not have enough history to be considered reliable.<\/li>\n<\/ol>\n

    It’s important to note that these reasons are not exhaustive, and that Google may refuse to publish a review for other reasons. It’s also important to remember that reviews are a way for customers to share their experiences with a company, not a way for companies to promote their products or services. <\/p>\n

    Online reviews have become a crucial element for companies, enabling consumers to form an opinion about the quality of the services and products offered by a company. That’s why companies strive to collect as many positive reviews as possible, but sometimes reviews are not published. <\/p>\n

    It’s important to understand the reasons for not publishing a review on Google My Business, as this can have serious consequences for a company’s reputation. It is therefore essential to respect the rules laid down by Google, in order to avoid any errors that could cause irreparable damage to a company’s image. <\/p>\n

    It’s important to note that the review must be authentic, it must reflect a real experience and at least one visit to the establishment, and not necessarily a purchase (an important detail explained in our method!).<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

    There are many reasons why a review on Google My Business will not be published. Here are the most common… <\/p>\n","protected":false},"author":1,"featured_media":5426,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_ayudawp_aiss_exclude":false,"_ayudawp_aiss_summary":"","_ayudawp_aiss_summary_provider":"","_ayudawp_aiss_summary_hash":"","footnotes":""},"categories":[111,70],"tags":[],"class_list":["post-5425","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-google-my-business-en","category-non-classifiee"],"yoast_head":"\nMy customers' google reviews don't appear!<\/title>\n<meta name=\"description\" content=\"There are many reasons why a review on Google My Business will not be published. 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