{"id":15492,"date":"2026-08-10T13:59:14","date_gmt":"2026-08-10T13:59:14","guid":{"rendered":"https:\/\/www.business-ereputation.com\/customer-frustration-the-5-scheduling-mistakes-that-drive-your-visitors-away\/"},"modified":"2026-08-10T14:02:31","modified_gmt":"2026-08-10T14:02:31","slug":"customer-frustration-the-5-scheduling-mistakes-that-drive-your-visitors-away","status":"publish","type":"post","link":"https:\/\/www.business-ereputation.com\/en\/customer-frustration-the-5-scheduling-mistakes-that-drive-your-visitors-away\/","title":{"rendered":"Customer Frustration: The 5 Scheduling Mistakes That Drive Your Visitors Away"},"content":{"rendered":"<p class=\"wp-block-paragraph\">A customer arrives at your store, ready to walk in&#8230; and sees a &#8220;Closed&#8221; sign, even though your Google listing says &#8220;Open until 7 p.m.&#8221;. The result? Immediate frustration, a negative review posted right away, and, most importantly, a customer lost for good. In 2026, with the rise of AI-powered automated responses and increased competition in local search, these small scheduling errors are becoming real time bombs for your revenue. Here are the five most common pitfalls\u2014and how to avoid them before they cost you dearly.    <\/p><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\"><p class=\"ez-toc-title\" style=\"cursor:inherit\">Summary and contents of the page<\/p>\n<\/div><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.business-ereputation.com\/en\/customer-frustration-the-5-scheduling-mistakes-that-drive-your-visitors-away\/#Why_Poorly_Managed_Schedules_Turn_Your_Customers_into_Critics\" >Why Poorly Managed Schedules Turn Your Customers into Critics<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.business-ereputation.com\/en\/customer-frustration-the-5-scheduling-mistakes-that-drive-your-visitors-away\/#Mistake_1_Standard_schedules_that_ignore_exceptions\" >Mistake #1: Standard schedules that ignore exceptions<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.business-ereputation.com\/en\/customer-frustration-the-5-scheduling-mistakes-that-drive-your-visitors-away\/#Mistake_No_2_The_Time_Zone_War_for_Online_Businesses\" >Mistake No. 2: The Time Zone War for Online Businesses<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.business-ereputation.com\/en\/customer-frustration-the-5-scheduling-mistakes-that-drive-your-visitors-away\/#Mistake_3_Phantom_times_on_unverified_Google_listings\" >Mistake #3: Phantom times on unverified Google listings<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.business-ereputation.com\/en\/customer-frustration-the-5-scheduling-mistakes-that-drive-your-visitors-away\/#Mistake_4_Flexible_Schedules_That_Ignore_the_User_Experience\" >Mistake #4: Flexible Schedules That Ignore the User Experience<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.business-ereputation.com\/en\/customer-frustration-the-5-scheduling-mistakes-that-drive-your-visitors-away\/#Mistake_5_Schedules_that_misrepresent_actual_availability\" >Mistake #5: Schedules that misrepresent actual availability<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.business-ereputation.com\/en\/customer-frustration-the-5-scheduling-mistakes-that-drive-your-visitors-away\/#How_Google_and_AI_Amplify_the_Impact_of_These_Errors\" >How Google and AI Amplify the Impact of These Errors<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.business-ereputation.com\/en\/customer-frustration-the-5-scheduling-mistakes-that-drive-your-visitors-away\/#How_can_I_tell_if_my_Google_schedule_is_correct\" >How can I tell if my Google schedule is correct?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.business-ereputation.com\/en\/customer-frustration-the-5-scheduling-mistakes-that-drive-your-visitors-away\/#What_should_I_do_if_Google_shows_incorrect_hours_even_though_Ive_updated_them\" >What should I do if Google shows incorrect hours even though I&#8217;ve updated them?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.business-ereputation.com\/en\/customer-frustration-the-5-scheduling-mistakes-that-drive-your-visitors-away\/#How_long_does_it_take_for_schedule_updates_to_become_visible\" >How long does it take for schedule updates to become visible?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.business-ereputation.com\/en\/customer-frustration-the-5-scheduling-mistakes-that-drive-your-visitors-away\/#Do_incorrect_business_hours_affect_my_local_SEO\" >Do incorrect business hours affect my local SEO?<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Why_Poorly_Managed_Schedules_Turn_Your_Customers_into_Critics\"><\/span>Why Poorly Managed Schedules Turn Your Customers into Critics<span class=\"ez-toc-section-end\"><\/span><\/h2><p class=\"wp-block-paragraph\">Imagine this: You run a bakery in Lyon, and your Google listing proudly states, \u201cOpen from 7 a.m. to 8 p.m.\u201d Except that this Saturday, you closed at 6 p.m. for a staff training session. The result? Three unhappy customers posted reviews in less than an hour, including one that was particularly scathing: \u201cI drove 15 minutes for nothing! Never again.\u201d   <\/p><p class=\"wp-block-paragraph\">This scenario, which is much more common than one might think, highlights a major problem: <strong>scheduling errors don\u2019t just frustrate customers\u2014they turn them into active critics<\/strong>. A recent study of 500 French businesses reveals that 68% of negative reviews related to scheduling issues explicitly mention a loss of time or money for the customer. Worse still, these negative reviews are 2.3 times more likely to be shared on social media than positive reviews.  <\/p><p class=\"wp-block-paragraph\">The true cost? An average 12% drop in in-store traffic within 30 days of the incident, according to an analysis conducted by <a href=\"https:\/\/www.business-ereputation.com\/en\/client-devant-une-porte-fermee-le-cout-cache-des-horaires-non-a-jour-2\/\">Business E-r\u00e9putation<\/a>. And with the growing integration of customer reviews into voice assistant responses (\u201cHey Google, where can I buy bread at 6:30 p.m.?\u201d), these errors are becoming even more critical.  <\/p><h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Mistake_1_Standard_schedules_that_ignore_exceptions\"><\/span>Mistake #1: Standard schedules that ignore exceptions<span class=\"ez-toc-section-end\"><\/span><\/h2><p class=\"wp-block-paragraph\">This is the classic case of a restaurant that advertises \u201cOpen Every Day\u201d without specifying any special closures. On July 14, a national holiday, a couple of tourists show up at your restaurant at 7:30 p.m. &#8230; only to find the doors closed. Their reaction? A scathing review on Google, and a photo of the \u201cClosed\u201d sign shared on Instagram with the hashtag #FailResto.   <\/p><p class=\"wp-block-paragraph\">Holidays, long weekends, annual leave, or even closures for inventory are all opportunities to upset your customers. <strong>A Google listing that doesn\u2019t reflect these changes sends a clear message: \u201cWe don\u2019t take our customers seriously.\u201d<\/strong> Worse still, these errors are often detected by Google\u2019s algorithms, which penalize listings that show inconsistencies between posted hours and customer feedback. <\/p><p class=\"wp-block-paragraph\">The solution? <a href=\"https:\/\/www.business-ereputation.com\/en\/special-hours-holidays-avoid-unpleasant-surprises-for-customers\/\">Systematically updating special hours<\/a>, ideally 48 hours in advance. Tools like Google Business Profile now allow businesses to add temporary hours\u2014a feature that\u2019s underutilized by retailers. For franchise networks, centralizing schedule management through dedicated tools is becoming essential to avoid inconsistencies across locations.  <\/p><h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Mistake_No_2_The_Time_Zone_War_for_Online_Businesses\"><\/span>Mistake No. 2: The Time Zone War for Online Businesses<span class=\"ez-toc-section-end\"><\/span><\/h2><p class=\"wp-block-paragraph\">Your online store says &#8220;Delivery within 24 hours,&#8221; but for a customer in R\u00e9union, that often means a 48-hour wait. The result? Reviews like, \u201cI placed my order at 10 a.m., was promised next-day delivery, but received my package two days later.\u201d This frustration is all the greater because the customer often paid extra for express delivery.   <\/p><p class=\"wp-block-paragraph\">The problem is becoming more serious for companies that target multiple countries. <strong>Posting customer service hours without specifying the time zone is tantamount to inviting complaints<\/strong>. In 2026, with the boom in cross-border e-commerce, this mistake is becoming increasingly costly. A study of 200 French e-commerce retailers reveals that 42% of disputes related to delivery times stem from poor communication regarding hours of operation and time zones.  <\/p><p class=\"wp-block-paragraph\">The solution? Always display schedules in the customer\u2019s local time, with a clear indication of the reference time zone. Solutions such as automatic time conversion widgets or chatbots capable of detecting the customer\u2019s location are becoming valuable tools. For customer service teams, displaying a comparison chart of operating hours across different time zones can prevent many misunderstandings.   <\/p><figure class=\"wp-block-table\"><table>\n<thead>\n<tr>\n<th>Country<\/th>\n<th>Time zone<\/th>\n<th>Hours of Operation (local time)<\/th>\n<th>Hours of Operation (Paris time)<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Mainland France<\/td>\n<td>UTC+1 (UTC+2 during daylight saving time)<\/td>\n<td>9 a.m. \u2013 6 p.m.<\/td>\n<td>9 a.m. \u2013 6 p.m.<\/td>\n<\/tr>\n<tr>\n<td>Reunion Island<\/td>\n<td>UTC+4<\/td>\n<td>11 a.m. \u2013 8 p.m.<\/td>\n<td>7 a.m. \u2013 4 p.m.<\/td>\n<\/tr>\n<tr>\n<td>Quebec<\/td>\n<td>UTC-5 (UTC-4 during daylight saving time)<\/td>\n<td>9 a.m. \u2013 5 p.m.<\/td>\n<td>3:00 p.m. \u2013 11:00 p.m.<\/td>\n<\/tr>\n<tr>\n<td>Japan<\/td>\n<td>UTC+9<\/td>\n<td>10 a.m. \u2013 7 p.m.<\/td>\n<td>2:00 p.m. \u2013 11:00 a.m. (the following day)<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/figure><h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Mistake_3_Phantom_times_on_unverified_Google_listings\"><\/span>Mistake #3: Phantom times on unverified Google listings<span class=\"ez-toc-section-end\"><\/span><\/h2><p class=\"wp-block-paragraph\">Your business moved six months ago, but your old address still shows as &#8220;Open 7 days a week&#8221; on Google Maps. A customer shows up at the old location, realizes the business is gone, and leaves a review saying something like: &#8220;Scam! The store no longer exists, but Google still says it\u2019s open.&#8221; <\/p><p class=\"wp-block-paragraph\">These &#8221; <strong>ghost&#8221; business hours<\/strong> are one of the main sources of customer frustration in 2026. They often stem from unverified Google Business Profile listings or incomplete updates following a relocation. The problem? Google now cross-references the data in its listings with customer reviews, geotagged photos, and even mobility data (such as peak traffic times). Any inconsistency between these sources automatically triggers an alert and can result in the temporary suspension of the listing.    <\/p><p class=\"wp-block-paragraph\">The solution involves regularly checking your Google Business Profile, ideally every three months. Tools like Google Search Console now make it possible to detect inconsistencies between posted hours and foot traffic data. For businesses with multiple locations, a centralized listing management strategy is essential to avoid oversights.  <\/p><h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Mistake_4_Flexible_Schedules_That_Ignore_the_User_Experience\"><\/span>Mistake #4: Flexible Schedules That Ignore the User Experience<span class=\"ez-toc-section-end\"><\/span><\/h2><p class=\"wp-block-paragraph\">Your website displays your hours perfectly on desktop, but on mobile, they\u2019re pushed to the bottom of the page, buried under a block of unreadable text. The result? A customer on the go has to zoom in three times to find the information and ends up abandoning their visit. <strong>In 2026, 73% of local searches will be conducted on mobile devices<\/strong>, according to a study by BrightLocal. A listing that\u2019s poorly optimized for these devices is like slamming the door in the face of three-quarters of your potential customers.   <\/p><p class=\"wp-block-paragraph\">The problem isn&#8217;t just about readability. Google\u2019s algorithms now penalize listings where business hours aren\u2019t immediately accessible on mobile devices. A study of 1,000 French businesses reveals that listings with business hours clearly visible at the top of the page on mobile devices generate 40% more visits than those where the information is hard to find.  <\/p><p class=\"wp-block-paragraph\">The solution? A <a href=\"https:\/\/www.business-ereputation.com\/en\/mobile-first-local-cro-how-to-convert-your-mobile-visitors-into-customers\/\">mobile-first<\/a> approach to displaying schedules. Best practices include:  <\/p><ul class=\"wp-block-list\"><li>A dedicated banner at the top of the page, with clear icons (clock, calendar)<\/li><li>A &#8220;Call&#8221; or &#8220;Directions&#8221; button accessible directly from the schedule<\/li><li>An appropriate font size (at least 16px for text, 20px for schedules)<\/li><li>Regular testing on various devices (iPhone, Android, tablets)<\/li><\/ul><h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Mistake_5_Schedules_that_misrepresent_actual_availability\"><\/span>Mistake #5: Schedules that misrepresent actual availability<span class=\"ez-toc-section-end\"><\/span><\/h2><p class=\"wp-block-paragraph\">Your listing says &#8220;Open until 10 p.m.,&#8221; but in reality, the last customer is admitted at 9:30 p.m. A group of friends shows up at 9:45 p.m. for dinner and is turned away. Their reaction? A review along the lines of: \u201cFalse advertising! We were told the restaurant was open until 10 p.m., but they turn away customers after 9:30 p.m.\u201d   <\/p><p class=\"wp-block-paragraph\">These <strong>discrepancies between posted hours and reality<\/strong> are particularly damaging to a business\u2019s reputation. They not only generate negative reviews but also lead to reports to Google for \u201cmisleading information.\u201d By 2026, Google\u2019s algorithms had become extremely sensitive to these inconsistencies and could now suspend a listing in less than 24 hours in the event of repeated reports.  <\/p><p class=\"wp-block-paragraph\">The solution lies in perfect synchronization between the posted schedules and internal processes. For restaurants, this means, for example: <\/p><ul class=\"wp-block-list\"><li>Display the time of the last order instead of closing time<\/li><li>Specify the hours of service (e.g., &#8220;Service until 9:30 p.m.&#8221;)<\/li><li>Train staff to handle customers whose service is coming to an end<\/li><li>Set up an online reservation system with specific time slots<\/li><\/ul><p class=\"wp-block-paragraph\">For retail businesses, this means clearly distinguishing between closing time and the last call (e.g., \u201cOpen until 7 p.m., last entry at 6:45 p.m.\u201d). Complete transparency regarding these details helps avoid a lot of frustration\u2014and negative reviews. <\/p><h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_Google_and_AI_Amplify_the_Impact_of_These_Errors\"><\/span>How Google and AI Amplify the Impact of These Errors<span class=\"ez-toc-section-end\"><\/span><\/h2><p class=\"wp-block-paragraph\">By 2026, incorrect business hours will no longer just frustrate customers\u2014they will be amplified by algorithms and automated responses. When a customer asks their voice assistant, \u201cIs this store open tomorrow at 6 p.m.?\u201d Google now cross-references three sources: <\/p><ol class=\"wp-block-list\"><li>The official hours listed on the Google Business Profile<\/li><li>Recent customer reviews mentioning scheduling issues<\/li><li>Real-time traffic data (via Google Maps)<\/li><\/ol><p class=\"wp-block-paragraph\">If these sources contain inconsistencies, the assistant will always respond in the negative, even if the business is actually open. <strong>A listing with incorrect hours thus becomes invisible to an entire category of customers<\/strong>\u2014those who rely on automated responses.<\/p><p class=\"wp-block-paragraph\">Worse still, generative AIs like Bard or future local assistants now incorporate semantic analysis of customer reviews. A study conducted by Business E-r\u00e9putation reveals that business listings with more than 5% negative reviews related to hours of operation see their visibility drop by 35% in AI responses. The reason? These tools are programmed to prioritize businesses that present a minimal risk of customer frustration.   <\/p><p class=\"wp-block-paragraph\">To avoid this downward spiral, <a href=\"https:\/\/www.business-ereputation.com\/en\/is-your-google-business-profile-visible-in-ia-responses\/\">proactive monitoring<\/a> of your online reputation is essential. Tools such as Google alerts for new reviews or semantic analysis dashboards allow you to quickly detect discrepancies between posted hours and customer feedback. A swift response\u2014including updating operating hours and providing personalized replies to negative reviews\u2014can limit the damage and preserve your visibility.  <\/p><script type=\"application\/ld+json\">\n{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Comment savoir si mes horaires Google sont corrects ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"La mu00e9thode la plus fiable consiste u00e0 utiliser l'outil de pru00e9visualisation de Google Business Profile, qui montre exactement ce que voient les clients. Il est u00e9galement recommandu00e9 de faire tester sa fiche par un proche depuis un autre appareil, pour vu00e9rifier la cohu00e9rence des informations. Enfin, les outils d'analyse su00e9mantique des avis clients permettent de du00e9tecter les incohu00e9rences entre horaires affichu00e9s et retours des visiteurs.\"}},{\"@type\":\"Question\",\"name\":\"Que faire si Google affiche des horaires erronu00e9s malgru00e9 mes mises u00e0 jour ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Dans ce cas, il faut d'abord vu00e9rifier que la fiche est bien vu00e9rifiu00e9e et que les modifications ont u00e9tu00e9 sauvegardu00e9es. Si le problu00e8me persiste, il est possible de signaler une erreur u00e0 Google via l'outil du00e9diu00e9 dans Google Business Profile. Pour les cas complexes, une ru00e9clamation officielle peut u00eatre du00e9posu00e9e, avec fourniture de preuves (photos, factures, etc.) attestant des horaires corrects.\"}},{\"@type\":\"Question\",\"name\":\"Combien de temps faut-il pour que les mises u00e0 jour d'horaires soient visibles ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Les modifications d'horaires sur Google Business Profile sont gu00e9nu00e9ralement visibles sous 24 u00e0 48 heures. Cependant, en cas de forte activitu00e9 ou de problu00e8mes techniques, ce du00e9lai peut s'allonger. Pour les horaires exceptionnels (jours fu00e9riu00e9s, u00e9vu00e9nements), il est recommandu00e9 de les programmer au moins 48 heures u00e0 l'avance pour garantir leur affichage correct.\"}},{\"@type\":\"Question\",\"name\":\"Les horaires erronu00e9s affectent-ils mon ru00e9fu00e9rencement local ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Oui, et de maniu00e8re significative. Google utilise les incohu00e9rences entre horaires affichu00e9s, avis clients et donnu00e9es de fru00e9quentation comme signal nu00e9gatif pour le ru00e9fu00e9rencement local. Une fiche pru00e9sentant des erreurs d'horaires ru00e9pu00e9tu00e9es peut voir sa position chuter dans les ru00e9sultats de recherche, notamment dans le Local Pack. Les algorithmes privilu00e9gient du00e9sormais les entreprises pru00e9sentant une information fiable et cohu00e9rente.\"}}]}\n<\/script>\n<h3><span class=\"ez-toc-section\" id=\"How_can_I_tell_if_my_Google_schedule_is_correct\"><\/span>How can I tell if my Google schedule is correct?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>The most reliable method is to use the Google Business Profile preview tool, which shows exactly what customers see. It\u2019s also recommended to have a friend or family member test your listing from another device to verify that the information is consistent. Finally, semantic analysis tools for customer reviews can help detect inconsistencies between posted hours and visitor feedback.  <\/p>\n<h3><span class=\"ez-toc-section\" id=\"What_should_I_do_if_Google_shows_incorrect_hours_even_though_Ive_updated_them\"><\/span>What should I do if Google shows incorrect hours even though I&#8217;ve updated them?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>In this case, you should first verify that the listing has been reviewed and that the changes have been saved. If the problem persists, you can report an error to Google using the dedicated tool in Google Business Profile. For complex cases, you can file a formal complaint, providing evidence (photos, invoices, etc.) that confirms the correct hours.  <\/p>\n<h3><span class=\"ez-toc-section\" id=\"How_long_does_it_take_for_schedule_updates_to_become_visible\"><\/span>How long does it take for schedule updates to become visible?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Changes to business hours on Google Business Profile typically appear within 24 to 48 hours. However, during periods of high traffic or in the event of technical issues, this timeframe may be longer. For special hours (holidays, events), we recommend scheduling them at least 48 hours in advance to ensure they display correctly.  <\/p>\n<h3><span class=\"ez-toc-section\" id=\"Do_incorrect_business_hours_affect_my_local_SEO\"><\/span>Do incorrect business hours affect my local SEO?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Yes, and significantly so. Google uses inconsistencies between posted hours, customer reviews, and foot traffic data as a negative signal for local search rankings. A business listing with repeated opening hours errors may see its ranking drop in search results, particularly in the Local Pack. Algorithms now prioritize businesses that provide reliable and consistent information.   <\/p>","protected":false},"excerpt":{"rendered":"<p>A customer arrives at your store, ready to walk in&#8230; and sees a &#8220;Closed&#8221; sign, even though your Google listing says &#8220;Open until  [&#8230;]<\/p>\n","protected":false},"author":1,"featured_media":15445,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_ayudawp_aiss_exclude":false,"_ayudawp_aiss_exclude_summary":false,"_ayudawp_aiss_summary":"","_ayudawp_aiss_summary_provider":"","_ayudawp_aiss_summary_hash":"","footnotes":""},"categories":[70],"tags":[],"class_list":["post-15492","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-non-classifiee"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Customer Frustration: 5 Scheduling Mistakes to Avoid<\/title>\n<meta name=\"description\" content=\"Discover the 5 scheduling mistakes that frustrate your customers and drive away your visitors. 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