{"id":14733,"date":"2026-07-20T19:17:08","date_gmt":"2026-07-20T19:17:08","guid":{"rendered":"https:\/\/www.business-ereputation.com\/?p=14733"},"modified":"2026-07-20T19:17:08","modified_gmt":"2026-07-20T19:17:08","slug":"special-hours-holidays-avoid-unpleasant-surprises-for-customers","status":"publish","type":"post","link":"https:\/\/www.business-ereputation.com\/en\/special-hours-holidays-avoid-unpleasant-surprises-for-customers\/","title":{"rendered":"Special Hours, Holidays: Avoid Unpleasant Surprises for Customers"},"content":{"rendered":"

A customer arrives at your store on May 1, full of hope after checking your hours on Google. The door is closed, and the sign says \u201cClosed,\u201d even though your business listing<\/strong> said \u201cOpen.\u201d Frustration, a negative review, a lost customer. By 2026, 78% of consumers will check hours online before visiting\u2014and 62% will cancel their visit if the information is incorrect. Special hours<\/strong> and holidays<\/strong> aren\u2019t just a formality: they\u2019re your first digital point of contact with your customers\u2014the one that determines whether they\u2019ll walk through your door\u2026 or your competitor\u2019s. <\/p>

This guide explains how to turn this challenge into an opportunity. You\u2019ll learn why communicating<\/strong> schedule changes in advance<\/strong> can boost your local visibility, how to set up your temporary closures<\/strong> in 5 minutes, and, most importantly, how to prevent Google from penalizing you in its Local Pack<\/strong>. Because when it comes to online reputation, accuracy is the new word-of-mouth. <\/p>

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Summary and contents of the page<\/p>\n<\/div>