{"id":6396,"date":"2022-02-10T17:33:33","date_gmt":"2022-02-10T17:33:33","guid":{"rendered":"https:\/\/www.business-ereputation.com\/news\/"},"modified":"2025-04-25T09:33:17","modified_gmt":"2025-04-25T09:33:17","slug":"news","status":"publish","type":"page","link":"https:\/\/www.business-ereputation.com\/en\/news\/","title":{"rendered":"News"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-position:left top;--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0px;--awb-border-sizes-right:0px;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-bottom:100px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-title-center fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color4);--awb-margin-top-small:0px;--awb-margin-bottom-small:20px;--awb-font-size:35px;\"><div class=\"title-sep-container title-sep-container-left\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><span class=\"awb-title-spacer\"><\/span><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_89 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\"><p class=\"ez-toc-title\" style=\"cursor:inherit\">Summary and contents of the page<\/p>\n<\/div><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.business-ereputation.com\/en\/customer-frustration-the-5-scheduling-mistakes-that-drive-your-visitors-away\/#The_latest_e-reputation_news_and_Google_My_Business\" >The latest e-reputation news\nand Google My Business<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.business-ereputation.com\/en\/customer-frustration-the-5-scheduling-mistakes-that-drive-your-visitors-away\/#Google_Reviews_for_Plumbers_and_Electricians_Why_Your_Reputation_Is_More_Valuable_Than_Word_of_Mouth\" >Google Reviews for Plumbers and Electricians: Why Your Reputation Is More Valuable Than Word of Mouth<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.business-ereputation.com\/en\/customer-frustration-the-5-scheduling-mistakes-that-drive-your-visitors-away\/#Online_Reputation_Why_Small_and_Medium-Sized_Businesses_Need_a_Trained_Social_Media_Manager_and_Where_to_Find_One\" >Online Reputation: Why Small and Medium-Sized Businesses Need a Trained Social Media Manager (and Where to Find One)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.business-ereputation.com\/en\/customer-frustration-the-5-scheduling-mistakes-that-drive-your-visitors-away\/#Team_Management_What_Impact_Does_It_Have_on_Service_Quality_and_Brand_Reputation\" >Team Management: What Impact Does It Have on Service Quality and Brand Reputation?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.business-ereputation.com\/en\/customer-frustration-the-5-scheduling-mistakes-that-drive-your-visitors-away\/#How_can_you_structure_educational_materials_to_better_support_your_clients\" >How can you structure educational materials to better support your clients?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.business-ereputation.com\/en\/customer-frustration-the-5-scheduling-mistakes-that-drive-your-visitors-away\/#Instagram_vs_Google_Business_Profile_for_a_Local_Business_A_Comparative_Analysis\" >Instagram vs. Google Business Profile for a Local Business: A Comparative Analysis<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.business-ereputation.com\/en\/customer-frustration-the-5-scheduling-mistakes-that-drive-your-visitors-away\/#Google_Business_Profile_Q_A_in_2026_What_the_YesNo_Test_Reveals_and_How_to_Prepare_Your_Listing_for_Ask_Maps\" >Google Business Profile Q&#038;A in 2026: What the Yes\/No Test Reveals and How to Prepare Your Listing for Ask Maps<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.business-ereputation.com\/en\/customer-frustration-the-5-scheduling-mistakes-that-drive-your-visitors-away\/#E-commerce_Online_Reputation_Why_Mobile_Apps_Build_Customer_Trust_and_Loyalty\" >E-commerce Online Reputation: Why Mobile Apps Build Customer Trust and Loyalty<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.business-ereputation.com\/en\/customer-frustration-the-5-scheduling-mistakes-that-drive-your-visitors-away\/#Business_Exit_Strategy_How_Can_You_Maximize_the_Value_of_Your_Digital_Reputation\" >Business Exit Strategy: How Can You Maximize the Value of Your Digital Reputation?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.business-ereputation.com\/en\/customer-frustration-the-5-scheduling-mistakes-that-drive-your-visitors-away\/#Information_Collected_by_Google_Why_You_Need_to_Take_Control_of_Your_Digital_360\" >Information Collected by Google: Why You Need to Take Control of Your Digital 360<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.business-ereputation.com\/en\/customer-frustration-the-5-scheduling-mistakes-that-drive-your-visitors-away\/#Retailer_Can_you_really_make_a_living_by_launching_an_Amazon_FBA_store\" >Retailer: Can you really make a living by launching an Amazon FBA store?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.business-ereputation.com\/en\/customer-frustration-the-5-scheduling-mistakes-that-drive-your-visitors-away\/#Google_Sheet_The_email_that_notifies_you_when_a_user_edits_it\" >Google Sheet: The email that notifies you when a user edits it<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.business-ereputation.com\/en\/customer-frustration-the-5-scheduling-mistakes-that-drive-your-visitors-away\/#Text-only_reviews_vs_reviews_with_photos_Which_one_really_reassures_potential_customers\" >Text-only reviews vs. reviews with photos: Which one really reassures potential customers?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.business-ereputation.com\/en\/customer-frustration-the-5-scheduling-mistakes-that-drive-your-visitors-away\/#Make_every_employee_an_ambassador_for_the_companys_reputation\" >Make every employee an ambassador for the company&#8217;s reputation<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/www.business-ereputation.com\/en\/customer-frustration-the-5-scheduling-mistakes-that-drive-your-visitors-away\/#Augmented_Reality_and_Local_Reputation_View_Reviews_by_Pointing_Your_Smartphone_at_a_Business\" >Augmented Reality and Local Reputation: View Reviews by Pointing Your Smartphone at a Business<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/www.business-ereputation.com\/en\/customer-frustration-the-5-scheduling-mistakes-that-drive-your-visitors-away\/#Rating_below_4_stars_the_90-day_reputation_recovery_plan\" >Rating below 4 stars: the 90-day reputation recovery plan<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/www.business-ereputation.com\/en\/customer-frustration-the-5-scheduling-mistakes-that-drive-your-visitors-away\/#Local_Reputation_in_France_vs_Europe_How_Search_Engines_Rank_Them_Differently\" >Local Reputation in France vs. Europe: How Search Engines Rank Them Differently<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/www.business-ereputation.com\/en\/customer-frustration-the-5-scheduling-mistakes-that-drive-your-visitors-away\/#Why_has_online_reputation_become_an_intangible_asset_to_be_recognized_on_the_balance_sheet\" >Why has online reputation become an intangible asset to be recognized on the balance sheet?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/www.business-ereputation.com\/en\/customer-frustration-the-5-scheduling-mistakes-that-drive-your-visitors-away\/#Is_Microsoft_365_Really_Secure_Key_Considerations_That_Businesses_Often_Overlook\" >Is Microsoft 365 Really Secure? Key Considerations That Businesses Often Overlook<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/www.business-ereputation.com\/en\/customer-frustration-the-5-scheduling-mistakes-that-drive-your-visitors-away\/#Negative_Reviews_Due_to_Scheduling_Issues_How_to_Minimize_the_Damage\" >Negative Reviews Due to Scheduling Issues: How to Minimize the Damage<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/www.business-ereputation.com\/en\/customer-frustration-the-5-scheduling-mistakes-that-drive-your-visitors-away\/#Synchronizing_Your_Actual_Hours_with_Your_Google_Profile_The_Method\" >Synchronizing Your Actual Hours with Your Google Profile: The Method<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/www.business-ereputation.com\/en\/customer-frustration-the-5-scheduling-mistakes-that-drive-your-visitors-away\/#Customer_Frustration_The_5_Scheduling_Mistakes_That_Drive_Your_Visitors_Away\" >Customer Frustration: The 5 Scheduling Mistakes That Drive Your Visitors Away<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/www.business-ereputation.com\/en\/customer-frustration-the-5-scheduling-mistakes-that-drive-your-visitors-away\/#Retailers_B2B_or_B2C_companies_organisations_do_you_want_to_improve_your_digital_visibility_and_reputation\" >Retailers, B2B or B2C companies, organisations, do you want to improve your digital visibility and reputation?<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/www.business-ereputation.com\/en\/customer-frustration-the-5-scheduling-mistakes-that-drive-your-visitors-away\/#Contact_me\" >Contact me !<\/a><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;--fontSize:35;line-height:1.69;\"><span class=\"ez-toc-section\" id=\"The_latest_e-reputation_news_and_Google_My_Business\"><\/span><p style=\"text-align: center;\">The latest e-reputation news<\/p>\n<p style=\"text-align: center;\">and Google My Business<\/p><span class=\"ez-toc-section-end\"><\/span><\/h2><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><\/div><div class=\"fusion-recent-posts fusion-recent-posts-1 avada-container layout-default layout-columns-3\" style=\"--h3_typography-font-size:25px;\"><section class=\"fusion-columns columns fusion-columns-3 columns-3\"><article class=\"post fusion-column column col col-lg-4 col-md-4 col-sm-4\"><div class=\"fusion-flexslider fusion-flexslider-loading flexslider flexslider-hover-type-none\"><ul class=\"slides\"><li><a href=\"https:\/\/www.business-ereputation.com\/en\/google-reviews-for-plumbers-and-electricians-why-your-reputation-is-more-valuable-than-word-of-mouth\/\" aria-label=\"Google Reviews for Plumbers and Electricians: Why Your Reputation Is More Valuable Than Word of Mouth\" class=\"hover-type-none\"><img decoding=\"async\" width=\"700\" height=\"441\" src=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/10\/Avis-Google-pour-les-plombiers-et-electriciens-pourquoi-votre-reputation-vaut-mieux-que-le-bouche-a-oreille-700x441.jpg\" class=\"attachment-recent-posts size-recent-posts\" alt=\"d\u00e9couvrez pourquoi les avis google renforcent la r\u00e9putation des plombiers et \u00e9lectriciens et d\u00e9passent le bouche-\u00e0-oreille pour attirer de nouveaux clients.\" srcset=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/10\/Avis-Google-pour-les-plombiers-et-electriciens-pourquoi-votre-reputation-vaut-mieux-que-le-bouche-a-oreille-320x202.jpg 320w, https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/10\/Avis-Google-pour-les-plombiers-et-electriciens-pourquoi-votre-reputation-vaut-mieux-que-le-bouche-a-oreille-700x441.jpg 700w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/li><\/ul><\/div><div class=\"recent-posts-content\"><h3 class=\"\"><span class=\"ez-toc-section\" id=\"Google_Reviews_for_Plumbers_and_Electricians_Why_Your_Reputation_Is_More_Valuable_Than_Word_of_Mouth\"><\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/google-reviews-for-plumbers-and-electricians-why-your-reputation-is-more-valuable-than-word-of-mouth\/\">Google Reviews for Plumbers and Electricians: Why Your Reputation Is More Valuable Than Word of Mouth<\/a><span class=\"ez-toc-section-end\"><\/span><\/h3><p class=\"meta\"><span>10\/13\/2026<\/span><span class=\"fusion-inline-sep\">|<\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/category\/google-my-business-en\/\" rel=\"category tag\">Google My Business<\/a><span class=\"fusion-inline-sep\">|<\/span><\/p><p>Your loyal customers recommend you to their friends and family. Yet, a stranger facing a water leak at 10 p.m. types \u201cplumber near me\u201d and makes a choice in thirty seconds based on a Google [...]<\/p><\/div><\/article><article class=\"post fusion-column column col col-lg-4 col-md-4 col-sm-4\"><div class=\"fusion-flexslider fusion-flexslider-loading flexslider flexslider-hover-type-none\"><ul class=\"slides\"><li><a href=\"https:\/\/www.business-ereputation.com\/en\/online-reputation-why-small-and-medium-sized-businesses-need-a-trained-social-media-manager-and-where-to-find-one\/\" aria-label=\"Online Reputation: Why Small and Medium-Sized Businesses Need a Trained Social Media Manager (and Where to Find One)\" class=\"hover-type-none\"><img decoding=\"async\" width=\"700\" height=\"441\" src=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/10\/firmbee-social-media-763731-1920-700x441.webp\" class=\"attachment-recent-posts size-recent-posts\" alt=\"Online Reputation: Why Small and Medium-Sized Businesses Need a Trained Social Media Manager (and Where to Find One) - firmbee-social-media-763731-1920 - Business Reputation - Uncategorized\" srcset=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/10\/firmbee-social-media-763731-1920-320x202.webp 320w, https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/10\/firmbee-social-media-763731-1920-700x441.webp 700w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/li><\/ul><\/div><div class=\"recent-posts-content\"><h3 class=\"\"><span class=\"ez-toc-section\" id=\"Online_Reputation_Why_Small_and_Medium-Sized_Businesses_Need_a_Trained_Social_Media_Manager_and_Where_to_Find_One\"><\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/online-reputation-why-small-and-medium-sized-businesses-need-a-trained-social-media-manager-and-where-to-find-one\/\">Online Reputation: Why Small and Medium-Sized Businesses Need a Trained Social Media Manager (and Where to Find One)<\/a><span class=\"ez-toc-section-end\"><\/span><\/h3><p class=\"meta\"><span>10\/09\/2026<\/span><span class=\"fusion-inline-sep\">|<\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/category\/non-classifiee\/\" rel=\"category tag\">Non classifi\u00e9(e)<\/a><span class=\"fusion-inline-sep\">|<\/span><\/p><p>A negative review that went unanswered, a poorly worded post shared hundreds of times, a Facebook page that hasn\u2019t been updated in two years: for a small business, its online image often hinges on the little things. Large corporations have full-service communications departments to monitor and protect their reputation.<\/p><\/div><\/article><article class=\"post fusion-column column col col-lg-4 col-md-4 col-sm-4\"><div class=\"fusion-flexslider fusion-flexslider-loading flexslider flexslider-hover-type-none\"><ul class=\"slides\"><li><a href=\"https:\/\/www.business-ereputation.com\/en\/team-management-what-impact-does-it-have-on-service-quality-and-brand-reputation\/\" aria-label=\"Team Management: What Impact Does It Have on Service Quality and Brand Reputation?\" class=\"hover-type-none\"><img decoding=\"async\" width=\"700\" height=\"441\" src=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/10\/photo-15802-700x441.jpg\" class=\"attachment-recent-posts size-recent-posts\" alt=\"Team Management: How Does It Affect Service Quality and Brand Reputation? - photo-15802 - Business E-Reputation - Uncategorized\" srcset=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/10\/photo-15802-320x202.jpg 320w, https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/10\/photo-15802-700x441.jpg 700w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/li><\/ul><\/div><div class=\"recent-posts-content\"><h3 class=\"\"><span class=\"ez-toc-section\" id=\"Team_Management_What_Impact_Does_It_Have_on_Service_Quality_and_Brand_Reputation\"><\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/team-management-what-impact-does-it-have-on-service-quality-and-brand-reputation\/\">Team Management: What Impact Does It Have on Service Quality and Brand Reputation?<\/a><span class=\"ez-toc-section-end\"><\/span><\/h3><p class=\"meta\"><span>10\/09\/2026<\/span><span class=\"fusion-inline-sep\">|<\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/category\/ereputation-en\/\" rel=\"category tag\">E-reputation<\/a>, <a href=\"https:\/\/www.business-ereputation.com\/en\/category\/google-my-business-en\/\" rel=\"category tag\">Google My Business<\/a>, <a href=\"https:\/\/www.business-ereputation.com\/en\/category\/sales-force-closing\/\" rel=\"category tag\">Sales force \/ Closing<\/a>, <a href=\"https:\/\/www.business-ereputation.com\/en\/category\/seo-expert\/\" rel=\"category tag\">SEO Expert<\/a><span class=\"fusion-inline-sep\">|<\/span><\/p><p>A company\u2019s reputation does not depend solely on its communications or the quality of its products. It is also built through the customer experience: the quality of the welcome, the availability of staff, adherence to deadlines, and the continuity of service.<\/p><\/div><\/article><article class=\"post fusion-column column col col-lg-4 col-md-4 col-sm-4\"><div class=\"fusion-flexslider fusion-flexslider-loading flexslider flexslider-hover-type-none\"><ul class=\"slides\"><li><a href=\"https:\/\/www.business-ereputation.com\/en\/how-can-you-structure-educational-materials-to-better-support-your-clients\/\" aria-label=\"How can you structure educational materials to better support your clients?\" class=\"hover-type-none\"><img decoding=\"async\" width=\"700\" height=\"441\" src=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/10\/pexels-mikhail-nilov-6980993-700x441.webp\" class=\"attachment-recent-posts size-recent-posts\" alt=\"How to Structure Educational Materials to Better Support Your Clients? - pexels-mikhail-nilov-6980993 - Business Reputation - Uncategorized\" srcset=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/10\/pexels-mikhail-nilov-6980993-320x202.webp 320w, https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/10\/pexels-mikhail-nilov-6980993-700x441.webp 700w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/li><\/ul><\/div><div class=\"recent-posts-content\"><h3 class=\"\"><span class=\"ez-toc-section\" id=\"How_can_you_structure_educational_materials_to_better_support_your_clients\"><\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/how-can-you-structure-educational-materials-to-better-support-your-clients\/\">How can you structure educational materials to better support your clients?<\/a><span class=\"ez-toc-section-end\"><\/span><\/h3><p class=\"meta\"><span>10\/09\/2026<\/span><span class=\"fusion-inline-sep\">|<\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/category\/business\/\" rel=\"category tag\">Business<\/a>, <a href=\"https:\/\/www.business-ereputation.com\/en\/category\/retailer-merchant\/\" rel=\"category tag\">Retailer \/ Merchant<\/a>, <a href=\"https:\/\/www.business-ereputation.com\/en\/category\/sales-force-closing\/\" rel=\"category tag\">Sales force \/ Closing<\/a><span class=\"fusion-inline-sep\">|<\/span><\/p><p>Good instructional material is more than just a series of well-written pieces of information. Its structure is just as important as its content. A presentation that is too dense can hinder understanding and quickly cause the audience to lose focus.<\/p><\/div><\/article><article class=\"post fusion-column column col col-lg-4 col-md-4 col-sm-4\"><div class=\"fusion-flexslider fusion-flexslider-loading flexslider flexslider-hover-type-none\"><ul class=\"slides\"><li><a href=\"https:\/\/www.business-ereputation.com\/en\/instagram-vs-google-business-profile-for-a-local-business-a-comparative-analysis\/\" aria-label=\"Instagram vs. Google Business Profile for a Local Business: A Comparative Analysis\" class=\"hover-type-none\"><img decoding=\"async\" width=\"700\" height=\"441\" src=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/10\/Instagram-vs-Google-Business-Profile-pour-un-commerce-de-proximite-analyse-comparative-700x441.jpg\" class=\"attachment-recent-posts size-recent-posts\" alt=\"Instagram or Google Business Profile: Compare their benefits for a local business and choose the platform that best fits your goals.\" srcset=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/10\/Instagram-vs-Google-Business-Profile-pour-un-commerce-de-proximite-analyse-comparative-320x202.jpg 320w, https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/10\/Instagram-vs-Google-Business-Profile-pour-un-commerce-de-proximite-analyse-comparative-700x441.jpg 700w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/li><\/ul><\/div><div class=\"recent-posts-content\"><h3 class=\"\"><span class=\"ez-toc-section\" id=\"Instagram_vs_Google_Business_Profile_for_a_Local_Business_A_Comparative_Analysis\"><\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/instagram-vs-google-business-profile-for-a-local-business-a-comparative-analysis\/\">Instagram vs. Google Business Profile for a Local Business: A Comparative Analysis<\/a><span class=\"ez-toc-section-end\"><\/span><\/h3><p class=\"meta\"><span>10\/06\/2026<\/span><span class=\"fusion-inline-sep\">|<\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/category\/google-my-business-en\/\" rel=\"category tag\">Google My Business<\/a><span class=\"fusion-inline-sep\">|<\/span><\/p><p>Your store posts beautiful photos on Instagram, yet new customers walk past the window without coming in. This analysis compares Instagram and Google Business Profile for a local business: in-store traffic, customer reviews, local search [...]<\/p><\/div><\/article><article class=\"post fusion-column column col col-lg-4 col-md-4 col-sm-4\"><div class=\"fusion-flexslider fusion-flexslider-loading flexslider flexslider-hover-type-none\"><ul class=\"slides\"><li><a href=\"https:\/\/www.business-ereputation.com\/en\/google-business-profile-qa-in-2026-what-the-yes-no-test-reveals-and-how-to-prepare-your-listing-for-ask-maps\/\" aria-label=\"Google Business Profile Q&#038;A in 2026: What the Yes\/No Test Reveals and How to Prepare Your Listing for Ask Maps\" class=\"hover-type-none\"><img decoding=\"async\" width=\"700\" height=\"441\" src=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/10\/banniere-qa-google-business-profile2x-700x441.webp\" class=\"attachment-recent-posts size-recent-posts\" alt=\"Google Business Profile Q&amp;A in 2026: What the Yes\/No Test Reveals and How to Prepare Your Listing for Ask Maps - banner-qa-google-business-profile2x - Business Ereputation - SEO Expert\" srcset=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/10\/banniere-qa-google-business-profile2x-320x202.webp 320w, https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/10\/banniere-qa-google-business-profile2x-700x441.webp 700w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/li><\/ul><\/div><div class=\"recent-posts-content\"><h3 class=\"\"><span class=\"ez-toc-section\" id=\"Google_Business_Profile_Q_A_in_2026_What_the_YesNo_Test_Reveals_and_How_to_Prepare_Your_Listing_for_Ask_Maps\"><\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/google-business-profile-qa-in-2026-what-the-yes-no-test-reveals-and-how-to-prepare-your-listing-for-ask-maps\/\">Google Business Profile Q&#038;A in 2026: What the Yes\/No Test Reveals and How to Prepare Your Listing for Ask Maps<\/a><span class=\"ez-toc-section-end\"><\/span><\/h3><p class=\"meta\"><span>10\/02\/2026<\/span><span class=\"fusion-inline-sep\">|<\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/category\/google-my-business-en\/\" rel=\"category tag\">Google My Business<\/a>, <a href=\"https:\/\/www.business-ereputation.com\/en\/category\/seo-expert\/\" rel=\"category tag\">SEO Expert<\/a><span class=\"fusion-inline-sep\">|<\/span><\/p><p>Q&amp;A sections are returning to Google Business Profile\u2014your Google business listing\u2014in a test phase and in a reverse format. Since August 19, 2026, some listing managers have been receiving closed-ended questions from Google about their business. They can answer yes or no, or skip the question.  <\/p><\/div><\/article><article class=\"post fusion-column column col col-lg-4 col-md-4 col-sm-4\"><div class=\"fusion-flexslider fusion-flexslider-loading flexslider flexslider-hover-type-none\"><ul class=\"slides\"><li><a href=\"https:\/\/www.business-ereputation.com\/en\/e-commerce-online-reputation-why-mobile-apps-build-customer-trust-and-loyalty\/\" aria-label=\"E-commerce Online Reputation: Why Mobile Apps Build Customer Trust and Loyalty\" class=\"hover-type-none\"><img decoding=\"async\" width=\"700\" height=\"441\" src=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/10\/studio-couleurs-700x441.webp\" class=\"attachment-recent-posts size-recent-posts\" alt=\"E-commerce Online Reputation: Why Mobile Apps Build Customer Trust and Loyalty - studio-couleurs - Business Online Reputation - Uncategorized\" srcset=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/10\/studio-couleurs-320x202.webp 320w, https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/10\/studio-couleurs-700x441.webp 700w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/li><\/ul><\/div><div class=\"recent-posts-content\"><h3 class=\"\"><span class=\"ez-toc-section\" id=\"E-commerce_Online_Reputation_Why_Mobile_Apps_Build_Customer_Trust_and_Loyalty\"><\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/e-commerce-online-reputation-why-mobile-apps-build-customer-trust-and-loyalty\/\">E-commerce Online Reputation: Why Mobile Apps Build Customer Trust and Loyalty<\/a><span class=\"ez-toc-section-end\"><\/span><\/h3><p class=\"meta\"><span>10\/01\/2026<\/span><span class=\"fusion-inline-sep\">|<\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/category\/ereputation-en\/\" rel=\"category tag\">E-reputation<\/a>, <a href=\"https:\/\/www.business-ereputation.com\/en\/category\/google-my-business-en\/\" rel=\"category tag\">Google My Business<\/a>, <a href=\"https:\/\/www.business-ereputation.com\/en\/category\/retailer-merchant\/\" rel=\"category tag\">Retailer \/ Merchant<\/a>, <a href=\"https:\/\/www.business-ereputation.com\/en\/category\/seo-expert\/\" rel=\"category tag\">SEO Expert<\/a><span class=\"fusion-inline-sep\">|<\/span><\/p><p>For an e-commerce business, reputation is also built through the shopping experience itself: speed, transparency in order tracking, and direct communication channels. In this regard, a well-designed mobile app becomes a full-fledged online reputation management tool in its own right.<\/p><\/div><\/article><article class=\"post fusion-column column col col-lg-4 col-md-4 col-sm-4\"><div class=\"fusion-flexslider fusion-flexslider-loading flexslider flexslider-hover-type-none\"><ul class=\"slides\"><li><a href=\"https:\/\/www.business-ereputation.com\/en\/business-exit-strategy-how-can-you-maximize-the-value-of-your-digital-reputation\/\" aria-label=\"Business Exit Strategy: How Can You Maximize the Value of Your Digital Reputation?\" class=\"hover-type-none\"><img decoding=\"async\" width=\"700\" height=\"441\" src=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/09\/Strategie-de-sortie-dentreprise-comment-maximiser-la-valeur-de-votre-reputation-numerique--700x441.jpg\" class=\"attachment-recent-posts size-recent-posts\" alt=\"Learn how to develop an effective business exit strategy by maximizing the value of your digital reputation to ensure a successful transition.\" srcset=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/09\/Strategie-de-sortie-dentreprise-comment-maximiser-la-valeur-de-votre-reputation-numerique--320x202.jpg 320w, https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/09\/Strategie-de-sortie-dentreprise-comment-maximiser-la-valeur-de-votre-reputation-numerique--700x441.jpg 700w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/li><\/ul><\/div><div class=\"recent-posts-content\"><h3 class=\"\"><span class=\"ez-toc-section\" id=\"Business_Exit_Strategy_How_Can_You_Maximize_the_Value_of_Your_Digital_Reputation\"><\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/business-exit-strategy-how-can-you-maximize-the-value-of-your-digital-reputation\/\">Business Exit Strategy: How Can You Maximize the Value of Your Digital Reputation?<\/a><span class=\"ez-toc-section-end\"><\/span><\/h3><p class=\"meta\"><span>09\/22\/2026<\/span><span class=\"fusion-inline-sep\">|<\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/category\/ereputation-en\/\" rel=\"category tag\">E-reputation<\/a><span class=\"fusion-inline-sep\">|<\/span><\/p><p>In short: Digital reputation doesn\u2019t appear on any line of the balance sheet, and yet it carries significant weight in the final price of a business sale. A 3.4-star Google rating, an executive under fire [...]<\/p><\/div><\/article><article class=\"post fusion-column column col col-lg-4 col-md-4 col-sm-4\"><div class=\"fusion-flexslider fusion-flexslider-loading flexslider flexslider-hover-type-none\"><ul class=\"slides\"><li><a href=\"https:\/\/www.business-ereputation.com\/en\/information-collected-by-google-why-you-need-to-take-control-of-your-digital-360\/\" aria-label=\"Information Collected by Google: Why You Need to Take Control of Your Digital 360\" class=\"hover-type-none\"><img decoding=\"async\" width=\"700\" height=\"441\" src=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/09\/google-collecte-data-commercant-700x441.jpg\" class=\"attachment-recent-posts size-recent-posts\" alt=\"Data Collected by Google: Why You Need to Take Control of Your Digital 360 - google-data-collection-merchants - Business Reputation - Uncategorized\" srcset=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/09\/google-collecte-data-commercant-320x202.jpg 320w, https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/09\/google-collecte-data-commercant-700x441.jpg 700w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/li><\/ul><\/div><div class=\"recent-posts-content\"><h3 class=\"\"><span class=\"ez-toc-section\" id=\"Information_Collected_by_Google_Why_You_Need_to_Take_Control_of_Your_Digital_360\"><\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/information-collected-by-google-why-you-need-to-take-control-of-your-digital-360\/\">Information Collected by Google: Why You Need to Take Control of Your Digital 360<\/a><span class=\"ez-toc-section-end\"><\/span><\/h3><p class=\"meta\"><span>09\/16\/2026<\/span><span class=\"fusion-inline-sep\">|<\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/category\/ereputation-en\/\" rel=\"category tag\">E-reputation<\/a>, <a href=\"https:\/\/www.business-ereputation.com\/en\/category\/google-my-business-en\/\" rel=\"category tag\">Google My Business<\/a>, <a href=\"https:\/\/www.business-ereputation.com\/en\/category\/retailer-merchant\/\" rel=\"category tag\">Retailer \/ Merchant<\/a>, <a href=\"https:\/\/www.business-ereputation.com\/en\/category\/seo-expert\/\" rel=\"category tag\">SEO Expert<\/a><span class=\"fusion-inline-sep\">|<\/span><\/p><p>Since September 2026, the \u201cCollected Info\u201d tab has allowed business owners to view the information collected by Google\u2019s automated assistant during calls or written communications with their business.<\/p><\/div><\/article><article class=\"post fusion-column column col col-lg-4 col-md-4 col-sm-4\"><div class=\"fusion-flexslider fusion-flexslider-loading flexslider flexslider-hover-type-none\"><ul class=\"slides\"><li><a href=\"https:\/\/www.business-ereputation.com\/en\/retailer-can-you-really-make-a-living-by-launching-an-amazon-fba-store\/\" aria-label=\"Retailer: Can you really make a living by launching an Amazon FBA store?\" class=\"hover-type-none\"><img decoding=\"async\" width=\"700\" height=\"441\" src=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/09\/formation-amazon-fba-700x441.jpg\" class=\"attachment-recent-posts size-recent-posts\" alt=\"Retailer: Can You Really Make a Living by Starting an Amazon FBA Store? - amazon-fba-training - Business Reputation - Uncategorized\" srcset=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/09\/formation-amazon-fba-320x202.jpg 320w, https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/09\/formation-amazon-fba-700x441.jpg 700w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/li><\/ul><\/div><div class=\"recent-posts-content\"><h3 class=\"\"><span class=\"ez-toc-section\" id=\"Retailer_Can_you_really_make_a_living_by_launching_an_Amazon_FBA_store\"><\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/retailer-can-you-really-make-a-living-by-launching-an-amazon-fba-store\/\">Retailer: Can you really make a living by launching an Amazon FBA store?<\/a><span class=\"ez-toc-section-end\"><\/span><\/h3><p class=\"meta\"><span>09\/15\/2026<\/span><span class=\"fusion-inline-sep\">|<\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/category\/business\/\" rel=\"category tag\">Business<\/a>, <a href=\"https:\/\/www.business-ereputation.com\/en\/category\/retailer-merchant\/\" rel=\"category tag\">Retailer \/ Merchant<\/a>, <a href=\"https:\/\/www.business-ereputation.com\/en\/category\/sales-force-closing\/\" rel=\"category tag\">Sales force \/ Closing<\/a>, <a href=\"https:\/\/www.business-ereputation.com\/en\/category\/seo-expert\/\" rel=\"category tag\">SEO Expert<\/a><span class=\"fusion-inline-sep\">|<\/span><\/p><p>The promise is enticing: set up an online store on Amazon, let the e-commerce giant handle the logistics through the FBA program, and generate income from home. Thousands of online testimonials suggest that becoming an Amazon seller is a fast track to financial independence.  <\/p><\/div><\/article><article class=\"post fusion-column column col col-lg-4 col-md-4 col-sm-4\"><div class=\"fusion-flexslider fusion-flexslider-loading flexslider flexslider-hover-type-none\"><ul class=\"slides\"><li><a href=\"https:\/\/www.business-ereputation.com\/en\/google-sheet-the-email-that-notifies-you-when-a-user-edits-it\/\" aria-label=\"Google Sheet: The email that notifies you when a user edits it\" class=\"hover-type-none\"><img decoding=\"async\" width=\"700\" height=\"441\" src=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/09\/modif-fiche-google-par-internaute-700x441.jpg\" class=\"attachment-recent-posts size-recent-posts\" alt=\"Google Listing: The Email That Notifies You When a User Edits It - Google Listing Edited by a User - Business Reputation - Uncategorized\" srcset=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/09\/modif-fiche-google-par-internaute-320x202.jpg 320w, https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/09\/modif-fiche-google-par-internaute-700x441.jpg 700w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/li><\/ul><\/div><div class=\"recent-posts-content\"><h3 class=\"\"><span class=\"ez-toc-section\" id=\"Google_Sheet_The_email_that_notifies_you_when_a_user_edits_it\"><\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/google-sheet-the-email-that-notifies-you-when-a-user-edits-it\/\">Google Sheet: The email that notifies you when a user edits it<\/a><span class=\"ez-toc-section-end\"><\/span><\/h3><p class=\"meta\"><span>09\/15\/2026<\/span><span class=\"fusion-inline-sep\">|<\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/category\/ereputation-en\/\" rel=\"category tag\">E-reputation<\/a>, <a href=\"https:\/\/www.business-ereputation.com\/en\/category\/google-my-business-en\/\" rel=\"category tag\">Google My Business<\/a>, <a href=\"https:\/\/www.business-ereputation.com\/en\/category\/retailer-merchant\/\" rel=\"category tag\">Retailer \/ Merchant<\/a>, <a href=\"https:\/\/www.business-ereputation.com\/en\/category\/seo-expert\/\" rel=\"category tag\">SEO Expert<\/a><span class=\"fusion-inline-sep\">|<\/span><\/p><p>Do you manage a Google Business Profile? Keep an eye on your inbox. Google now sends an email titled \u201cIs this change correct?\u201d whenever a Google Maps user suggests changing important information about your business. You have 4 days to confirm or reject the suggestion. Here\u2019s how to make the most of this new feature.<\/p><\/div><\/article><article class=\"post fusion-column column col col-lg-4 col-md-4 col-sm-4\"><div class=\"fusion-flexslider fusion-flexslider-loading flexslider flexslider-hover-type-none\"><ul class=\"slides\"><li><a href=\"https:\/\/www.business-ereputation.com\/en\/text-only-reviews-vs-reviews-with-photos-which-one-really-reassures-potential-customers\/\" aria-label=\"Text-only reviews vs. reviews with photos: Which one really reassures potential customers?\" class=\"hover-type-none\"><img decoding=\"async\" width=\"700\" height=\"441\" src=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/09\/Avis-textuels-vs-avis-avec-photos-lequel-rassure-vraiment-les-futurs-clients--700x441.jpg\" class=\"attachment-recent-posts size-recent-posts\" alt=\"Find out why reviews with photos inspire more trust than text-only reviews and how they effectively reassure prospective customers in their purchasing decisions.\" srcset=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/09\/Avis-textuels-vs-avis-avec-photos-lequel-rassure-vraiment-les-futurs-clients--320x202.jpg 320w, https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/09\/Avis-textuels-vs-avis-avec-photos-lequel-rassure-vraiment-les-futurs-clients--700x441.jpg 700w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/li><\/ul><\/div><div class=\"recent-posts-content\"><h3 class=\"\"><span class=\"ez-toc-section\" id=\"Text-only_reviews_vs_reviews_with_photos_Which_one_really_reassures_potential_customers\"><\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/text-only-reviews-vs-reviews-with-photos-which-one-really-reassures-potential-customers\/\">Text-only reviews vs. reviews with photos: Which one really reassures potential customers?<\/a><span class=\"ez-toc-section-end\"><\/span><\/h3><p class=\"meta\"><span>09\/15\/2026<\/span><span class=\"fusion-inline-sep\">|<\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/category\/ereputation-en\/\" rel=\"category tag\">E-reputation<\/a><span class=\"fusion-inline-sep\">|<\/span><\/p><p>Customer reviews with photos convert about 26% better than a listing without social proof, compared to 18% for text-only reviews, according to metrics published in 2026 by stores tracked as they collected data. In other [...]<\/p><\/div><\/article><article class=\"post fusion-column column col col-lg-4 col-md-4 col-sm-4\"><div class=\"fusion-flexslider fusion-flexslider-loading flexslider flexslider-hover-type-none\"><ul class=\"slides\"><li><a href=\"https:\/\/www.business-ereputation.com\/en\/make-every-employee-an-ambassador-for-the-companys-reputation\/\" aria-label=\"Make every employee an ambassador for the company&#8217;s reputation\" class=\"hover-type-none\"><img decoding=\"async\" width=\"700\" height=\"441\" src=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/09\/Faire-de-chaque-collaborateur-un-ambassadeur-de-la-reputation-de-lentreprise-700x441.jpg\" class=\"attachment-recent-posts size-recent-posts\" alt=\"Discover how to turn every employee into a passionate ambassador to strengthen your company&#039;s reputation and positive image.\" srcset=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/09\/Faire-de-chaque-collaborateur-un-ambassadeur-de-la-reputation-de-lentreprise-320x202.jpg 320w, https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/09\/Faire-de-chaque-collaborateur-un-ambassadeur-de-la-reputation-de-lentreprise-700x441.jpg 700w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/li><\/ul><\/div><div class=\"recent-posts-content\"><h3 class=\"\"><span class=\"ez-toc-section\" id=\"Make_every_employee_an_ambassador_for_the_companys_reputation\"><\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/make-every-employee-an-ambassador-for-the-companys-reputation\/\">Make every employee an ambassador for the company&#8217;s reputation<\/a><span class=\"ez-toc-section-end\"><\/span><\/h3><p class=\"meta\"><span>09\/08\/2026<\/span><span class=\"fusion-inline-sep\">|<\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/category\/ereputation-en\/\" rel=\"category tag\">E-reputation<\/a><span class=\"fusion-inline-sep\">|<\/span><\/p><p>Make every employee an ambassador for the company's reputation It sounds like a nice HR slogan\u2014until the day a customer types your company\u2019s name into Google and stumbles upon three scathing Glassdoor reviews with no [...]<\/p><\/div><\/article><article class=\"post fusion-column column col col-lg-4 col-md-4 col-sm-4\"><div class=\"fusion-flexslider fusion-flexslider-loading flexslider flexslider-hover-type-none\"><ul class=\"slides\"><li><a href=\"https:\/\/www.business-ereputation.com\/en\/augmented-reality-and-local-reputation-view-reviews-by-pointing-your-smartphone-at-a-business\/\" aria-label=\"Augmented Reality and Local Reputation: View Reviews by Pointing Your Smartphone at a Business\" class=\"hover-type-none\"><img decoding=\"async\" width=\"700\" height=\"441\" src=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/09\/Realite-augmentee-et-reputation-locale-voir-les-avis-en-pointant-son-smartphone-vers-un-commerce-700x441.jpg\" class=\"attachment-recent-posts size-recent-posts\" alt=\"Find out how augmented reality can help improve a business&#039;s local reputation by displaying customer reviews directly on your smartphone when you point it at the storefront.\" srcset=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/09\/Realite-augmentee-et-reputation-locale-voir-les-avis-en-pointant-son-smartphone-vers-un-commerce-320x202.jpg 320w, https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/09\/Realite-augmentee-et-reputation-locale-voir-les-avis-en-pointant-son-smartphone-vers-un-commerce-700x441.jpg 700w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/li><\/ul><\/div><div class=\"recent-posts-content\"><h3 class=\"\"><span class=\"ez-toc-section\" id=\"Augmented_Reality_and_Local_Reputation_View_Reviews_by_Pointing_Your_Smartphone_at_a_Business\"><\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/augmented-reality-and-local-reputation-view-reviews-by-pointing-your-smartphone-at-a-business\/\">Augmented Reality and Local Reputation: View Reviews by Pointing Your Smartphone at a Business<\/a><span class=\"ez-toc-section-end\"><\/span><\/h3><p class=\"meta\"><span>09\/01\/2026<\/span><span class=\"fusion-inline-sep\">|<\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/category\/ereputation-en\/\" rel=\"category tag\">E-reputation<\/a><span class=\"fusion-inline-sep\">|<\/span><\/p><p>In briefAugmented reality applied to local businesses displays a business\u2019s rating, customer reviews, and hours of operation directly above its storefront via a smartphone screen.Shopify reports a 94% increase in the average conversion rate observed [...]<\/p><\/div><\/article><article class=\"post fusion-column column col col-lg-4 col-md-4 col-sm-4\"><div class=\"fusion-flexslider fusion-flexslider-loading flexslider flexslider-hover-type-none\"><ul class=\"slides\"><li><a href=\"https:\/\/www.business-ereputation.com\/en\/rating-below-4-stars-the-90-day-reputation-recovery-plan\/\" aria-label=\"Rating below 4 stars: the 90-day reputation recovery plan\" class=\"hover-type-none\"><img decoding=\"async\" width=\"700\" height=\"441\" src=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/08\/Note-inferieure-a-4-etoiles-le-plan-de-redressement-reputationnel-sur-90-jours-700x441.jpg\" class=\"attachment-recent-posts size-recent-posts\" alt=\"Discover an effective 90-day reputation recovery plan to improve a rating below 4 stars and restore your customers&#039; trust.\" srcset=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/08\/Note-inferieure-a-4-etoiles-le-plan-de-redressement-reputationnel-sur-90-jours-320x202.jpg 320w, https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/08\/Note-inferieure-a-4-etoiles-le-plan-de-redressement-reputationnel-sur-90-jours-700x441.jpg 700w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/li><\/ul><\/div><div class=\"recent-posts-content\"><h3 class=\"\"><span class=\"ez-toc-section\" id=\"Rating_below_4_stars_the_90-day_reputation_recovery_plan\"><\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/rating-below-4-stars-the-90-day-reputation-recovery-plan\/\">Rating below 4 stars: the 90-day reputation recovery plan<\/a><span class=\"ez-toc-section-end\"><\/span><\/h3><p class=\"meta\"><span>08\/25\/2026<\/span><span class=\"fusion-inline-sep\">|<\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/category\/ereputation-en\/\" rel=\"category tag\">E-reputation<\/a><span class=\"fusion-inline-sep\">|<\/span><\/p><p>A rating below 4 stars on your Google listing acts like a bouncer at the entrance to your business: it filters out customers before they even walk through the door. The Uberall study published in [...]<\/p><\/div><\/article><article class=\"post fusion-column column col col-lg-4 col-md-4 col-sm-4\"><div class=\"fusion-flexslider fusion-flexslider-loading flexslider flexslider-hover-type-none\"><ul class=\"slides\"><li><a href=\"https:\/\/www.business-ereputation.com\/en\/local-reputation-in-france-vs-europe-how-search-engines-rank-them-differently\/\" aria-label=\"Local Reputation in France vs. Europe: How Search Engines Rank Them Differently\" class=\"hover-type-none\"><img decoding=\"async\" width=\"700\" height=\"441\" src=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/08\/Reputation-locale-en-France-vs-en-Europe-ce-que-les-moteurs-de-recherche-valorisent-differemment-700x441.jpg\" class=\"attachment-recent-posts size-recent-posts\" alt=\"Discover the key differences between local reputation in France and in Europe, and understand what search engines specifically value in each context to optimize your online visibility.\" srcset=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/08\/Reputation-locale-en-France-vs-en-Europe-ce-que-les-moteurs-de-recherche-valorisent-differemment-320x202.jpg 320w, https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/08\/Reputation-locale-en-France-vs-en-Europe-ce-que-les-moteurs-de-recherche-valorisent-differemment-700x441.jpg 700w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/li><\/ul><\/div><div class=\"recent-posts-content\"><h3 class=\"\"><span class=\"ez-toc-section\" id=\"Local_Reputation_in_France_vs_Europe_How_Search_Engines_Rank_Them_Differently\"><\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/local-reputation-in-france-vs-europe-how-search-engines-rank-them-differently\/\">Local Reputation in France vs. Europe: How Search Engines Rank Them Differently<\/a><span class=\"ez-toc-section-end\"><\/span><\/h3><p class=\"meta\"><span>08\/18\/2026<\/span><span class=\"fusion-inline-sep\">|<\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/category\/ereputation-en\/\" rel=\"category tag\">E-reputation<\/a><span class=\"fusion-inline-sep\">|<\/span><\/p><p>Local reputation : France and the rest of Europe aren't on the same page. A Google rating of 4.3 What reassures a customer in Lyon may scare off a German buyer, and 46% of Google [...]<\/p><\/div><\/article><article class=\"post fusion-column column col col-lg-4 col-md-4 col-sm-4\"><div class=\"fusion-flexslider fusion-flexslider-loading flexslider flexslider-hover-type-none\"><ul class=\"slides\"><li><a href=\"https:\/\/www.business-ereputation.com\/en\/why-has-online-reputation-become-an-intangible-asset-to-be-recognized-on-the-balance-sheet\/\" aria-label=\"Why has online reputation become an intangible asset to be recognized on the balance sheet?\" class=\"hover-type-none\"><img decoding=\"async\" width=\"700\" height=\"441\" src=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/08\/Pourquoi-la-reputation-en-ligne-est-devenue-un-actif-immateriel-a-valoriser-au-bilan--700x441.jpg\" class=\"attachment-recent-posts size-recent-posts\" alt=\"Find out why online reputation is now an essential intangible asset that companies should recognize on their balance sheets to enhance their image and financial performance.\" srcset=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/08\/Pourquoi-la-reputation-en-ligne-est-devenue-un-actif-immateriel-a-valoriser-au-bilan--320x202.jpg 320w, https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/08\/Pourquoi-la-reputation-en-ligne-est-devenue-un-actif-immateriel-a-valoriser-au-bilan--700x441.jpg 700w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/li><\/ul><\/div><div class=\"recent-posts-content\"><h3 class=\"\"><span class=\"ez-toc-section\" id=\"Why_has_online_reputation_become_an_intangible_asset_to_be_recognized_on_the_balance_sheet\"><\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/why-has-online-reputation-become-an-intangible-asset-to-be-recognized-on-the-balance-sheet\/\">Why has online reputation become an intangible asset to be recognized on the balance sheet?<\/a><span class=\"ez-toc-section-end\"><\/span><\/h3><p class=\"meta\"><span>08\/11\/2026<\/span><span class=\"fusion-inline-sep\">|<\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/category\/ereputation-en\/\" rel=\"category tag\">E-reputation<\/a><span class=\"fusion-inline-sep\">|<\/span><\/p><p>The online reputation does not appear on any line of the balance sheet, and yet 87% of executives surveyed by Deloitte rank it as their top strategic risk, ahead of financial and operational risks. This [...]<\/p><\/div><\/article><article class=\"post fusion-column column col col-lg-4 col-md-4 col-sm-4\"><div class=\"fusion-flexslider fusion-flexslider-loading flexslider flexslider-hover-type-none\"><ul class=\"slides\"><li><a href=\"https:\/\/www.business-ereputation.com\/en\/is-microsoft-365-really-secure-key-considerations-that-businesses-often-overlook\/\" aria-label=\"Is Microsoft 365 Really Secure? Key Considerations That Businesses Often Overlook\" class=\"hover-type-none\"><img decoding=\"async\" width=\"700\" height=\"441\" src=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/08\/equipe-cloud-expertise-700x441.jpeg\" class=\"attachment-recent-posts size-recent-posts\" alt=\"Is Microsoft 365 Really Secure? Key Considerations That Companies Often Overlook - equipe-cloud-expertise - Business Ereputation - Uncategorized\" srcset=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/08\/equipe-cloud-expertise-320x202.jpeg 320w, https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/08\/equipe-cloud-expertise-700x441.jpeg 700w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/li><\/ul><\/div><div class=\"recent-posts-content\"><h3 class=\"\"><span class=\"ez-toc-section\" id=\"Is_Microsoft_365_Really_Secure_Key_Considerations_That_Businesses_Often_Overlook\"><\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/is-microsoft-365-really-secure-key-considerations-that-businesses-often-overlook\/\">Is Microsoft 365 Really Secure? Key Considerations That Businesses Often Overlook<\/a><span class=\"ez-toc-section-end\"><\/span><\/h3><p class=\"meta\"><span>08\/10\/2026<\/span><span class=\"fusion-inline-sep\">|<\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/category\/ereputation-en\/\" rel=\"category tag\">E-reputation<\/a>, <a href=\"https:\/\/www.business-ereputation.com\/en\/category\/google-my-business-en\/\" rel=\"category tag\">Google My Business<\/a><span class=\"fusion-inline-sep\">|<\/span><\/p><p>Security, however, depends on the best practices implemented by each customer. So what are the key areas that companies often overlook in Microsoft 365? From configuration choices to internal policies, here are the aspects that should not be taken lightly.  <\/p><\/div><\/article><article class=\"post fusion-column column col col-lg-4 col-md-4 col-sm-4\"><div class=\"fusion-flexslider fusion-flexslider-loading flexslider flexslider-hover-type-none\"><ul class=\"slides\"><li><a href=\"https:\/\/www.business-ereputation.com\/en\/negative-reviews-due-to-scheduling-issues-how-to-minimize-the-damage\/\" aria-label=\"Negative Reviews Due to Scheduling Issues: How to Minimize the Damage\" class=\"hover-type-none\"><img decoding=\"async\" width=\"700\" height=\"441\" src=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/07\/Avis-negatifs-a-cause-des-horaires-comment-limiter-la-casse-700x441.png\" class=\"attachment-recent-posts size-recent-posts\" alt=\"Learn how to manage and mitigate negative reviews related to scheduling to improve customer satisfaction and protect your reputation.\" srcset=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/07\/Avis-negatifs-a-cause-des-horaires-comment-limiter-la-casse-320x202.png 320w, https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/07\/Avis-negatifs-a-cause-des-horaires-comment-limiter-la-casse-700x441.png 700w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/li><\/ul><\/div><div class=\"recent-posts-content\"><h3 class=\"\"><span class=\"ez-toc-section\" id=\"Negative_Reviews_Due_to_Scheduling_Issues_How_to_Minimize_the_Damage\"><\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/negative-reviews-due-to-scheduling-issues-how-to-minimize-the-damage\/\">Negative Reviews Due to Scheduling Issues: How to Minimize the Damage<\/a><span class=\"ez-toc-section-end\"><\/span><\/h3><p class=\"meta\"><span>08\/10\/2026<\/span><span class=\"fusion-inline-sep\">|<\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/category\/ereputation-en\/\" rel=\"category tag\">E-reputation<\/a><span class=\"fusion-inline-sep\">|<\/span><\/p><p>A customer walks up to your store, ready to make a purchase\u2026 only to find the door closed. On their phone, Google displays \u201cOpen\u201d in large letters. The result? A scathing negative review, one star [...]<\/p><\/div><\/article><article class=\"post fusion-column column col col-lg-4 col-md-4 col-sm-4\"><div class=\"fusion-flexslider fusion-flexslider-loading flexslider flexslider-hover-type-none\"><ul class=\"slides\"><li><a href=\"https:\/\/www.business-ereputation.com\/en\/synchronizing-your-actual-hours-with-your-google-profile-the-method\/\" aria-label=\"Synchronizing Your Actual Hours with Your Google Profile: The Method\" class=\"hover-type-none\"><img decoding=\"async\" width=\"700\" height=\"441\" src=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/08\/Synchroniser-vos-horaires-reels-avec-votre-fiche-Google-la-methode-700x441.png\" class=\"attachment-recent-posts size-recent-posts\" alt=\"Find out how to effectively sync your actual schedules with your Google listing to ensure your customers have accurate and up-to-date information.\" srcset=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/08\/Synchroniser-vos-horaires-reels-avec-votre-fiche-Google-la-methode-320x202.png 320w, https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/08\/Synchroniser-vos-horaires-reels-avec-votre-fiche-Google-la-methode-700x441.png 700w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/li><\/ul><\/div><div class=\"recent-posts-content\"><h3 class=\"\"><span class=\"ez-toc-section\" id=\"Synchronizing_Your_Actual_Hours_with_Your_Google_Profile_The_Method\"><\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/synchronizing-your-actual-hours-with-your-google-profile-the-method\/\">Synchronizing Your Actual Hours with Your Google Profile: The Method<\/a><span class=\"ez-toc-section-end\"><\/span><\/h3><p class=\"meta\"><span>08\/10\/2026<\/span><span class=\"fusion-inline-sep\">|<\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/category\/google-my-business-en\/\" rel=\"category tag\">Google My Business<\/a><span class=\"fusion-inline-sep\">|<\/span><\/p><p>In 2026, 82% of consumers check business hours online before heading out. That figure rises to 95% for local businesses. However, nearly one-third of Google listings display incorrect information, often due to a missed manual [...]<\/p><\/div><\/article><article class=\"post fusion-column column col col-lg-4 col-md-4 col-sm-4\"><div class=\"fusion-flexslider fusion-flexslider-loading flexslider flexslider-hover-type-none\"><ul class=\"slides\"><li><a href=\"https:\/\/www.business-ereputation.com\/en\/customer-frustration-the-5-scheduling-mistakes-that-drive-your-visitors-away\/\" aria-label=\"Customer Frustration: The 5 Scheduling Mistakes That Drive Your Visitors Away\" class=\"hover-type-none\"><img decoding=\"async\" width=\"700\" height=\"441\" src=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/08\/Frustration-client-les-5-erreurs-dhoraires-qui-font-fuir-vos-visiteurs-700x441.png\" class=\"attachment-recent-posts size-recent-posts\" alt=\"Discover the 5 common mistakes in schedule management that cause frustration for your customers, and learn how to avoid them to build customer loyalty.\" srcset=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/08\/Frustration-client-les-5-erreurs-dhoraires-qui-font-fuir-vos-visiteurs-320x202.png 320w, https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2026\/08\/Frustration-client-les-5-erreurs-dhoraires-qui-font-fuir-vos-visiteurs-700x441.png 700w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/li><\/ul><\/div><div class=\"recent-posts-content\"><h3 class=\"\"><span class=\"ez-toc-section\" id=\"Customer_Frustration_The_5_Scheduling_Mistakes_That_Drive_Your_Visitors_Away\"><\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/customer-frustration-the-5-scheduling-mistakes-that-drive-your-visitors-away\/\">Customer Frustration: The 5 Scheduling Mistakes That Drive Your Visitors Away<\/a><span class=\"ez-toc-section-end\"><\/span><\/h3><p class=\"meta\"><span>08\/10\/2026<\/span><span class=\"fusion-inline-sep\">|<\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/category\/non-classifiee\/\" rel=\"category tag\">Non classifi\u00e9(e)<\/a><span class=\"fusion-inline-sep\">|<\/span><\/p><p>A customer arrives at your store, ready to walk in... and sees a \"Closed\" sign, even though your Google listing says \"Open until 7 p.m.\". The result? Immediate frustration, a negative review posted right away, [...]<\/p><\/div><\/article><\/section><div class=\"pagination clearfix\"><span class=\"current\">1<\/span><a href=\"https:\/\/www.business-ereputation.com\/en\/wp-json\/wp\/v2\/pages\/6396\/page\/2\/\" class=\"inactive\">2<\/a><a href=\"https:\/\/www.business-ereputation.com\/en\/wp-json\/wp\/v2\/pages\/6396\/page\/3\/\" class=\"inactive\">3<\/a><a href=\"https:\/\/www.business-ereputation.com\/en\/wp-json\/wp\/v2\/pages\/6396\/page\/4\/\" class=\"inactive\">4<\/a><a href=\"https:\/\/www.business-ereputation.com\/en\/wp-json\/wp\/v2\/pages\/6396\/page\/5\/\" class=\"inactive\">5<\/a><a class=\"pagination-next\" rel=\"next\" href=\"https:\/\/www.business-ereputation.com\/en\/wp-json\/wp\/v2\/pages\/6396\/page\/2\/\"><span class=\"page-text\">Next<\/span><span class=\"page-next\"><\/span><\/a><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"contact\" class=\"fusion-container-anchor\"><div class=\"fusion-bg-parallax\" data-bg-align=\"center center\" data-direction=\"up\" data-mute=\"false\" data-opacity=\"100\" data-velocity=\"-0.4\" data-mobile-enabled=\"false\" data-break_parents=\"0\" data-bg-image=\"https:\/\/business-ereputation.com\/wp-content\/uploads\/2015\/05\/call-to-action.jpg\" data-bg-repeat=\"false\" ><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container fusion-parallax-up nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0px;--awb-border-sizes-right:0px;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:120px;--awb-padding-bottom:115px;--awb-padding-top-small:60px;--awb-padding-bottom-small:60px;--awb-background-image:url(&quot;https:\/\/business-ereputation.com\/wp-content\/uploads\/2015\/05\/call-to-action.jpg&quot;);--awb-background-size:cover;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:calc( 1170px + 0px );margin-left: calc(-0px \/ 2 );margin-right: calc(-0px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:7%;--awb-padding-right:7%;--awb-padding-bottom:7%;--awb-padding-left:7%;--awb-bg-color:rgba(216,216,216,0.85);--awb-bg-color-hover:rgba(216,216,216,0.85);--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:20px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:0px;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0px;--awb-spacing-left-small:0px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-menu-anchor\" id=\"Contact\"><\/div><div class=\"fusion-title title fusion-title-2 fusion-title-center fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:#ffffff;--awb-margin-top-small:0px;--awb-margin-bottom-small:20px;\"><div class=\"title-sep-container title-sep-container-left\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><span class=\"awb-title-spacer\"><\/span><h2 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:26;--minFontSize:26;line-height:1.69;\"><span class=\"ez-toc-section\" id=\"Retailers_B2B_or_B2C_companies_organisations_do_you_want_to_improve_your_digital_visibility_and_reputation\"><\/span><p style=\"text-align: center;\">Retailers, B2B or B2C companies, organisations, do you want to improve your digital visibility and reputation?<\/p><span class=\"ez-toc-section-end\"><\/span><\/h2><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:-20px;width:100%;\"><\/div><div class=\"fusion-title title fusion-title-3 fusion-title-center fusion-title-text fusion-title-size-four\" style=\"--awb-text-color:#ffffff;--awb-margin-top-small:0px;--awb-margin-bottom-small:20px;--awb-sep-color:#ffffff;--awb-font-size:33px;\"><div class=\"title-sep-container title-sep-container-left\"><div class=\"title-sep sep-single sep-solid\" style=\"border-color:#ffffff;\"><\/div><\/div><span class=\"awb-title-spacer\"><\/span><h4 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;--fontSize:33;line-height:1.52;\"><span class=\"ez-toc-section\" id=\"Contact_me\"><\/span>Contact me !<span class=\"ez-toc-section-end\"><\/span><\/h4><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep-single sep-solid\" style=\"border-color:#ffffff;\"><\/div><\/div><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:20px;width:100%;\"><\/div><div class=\"fusion-form fusion-form-builder fusion-form-form-wrapper fusion-form-6588\" style=\"--awb-tooltip-text-color:#ffffff;--awb-tooltip-background-color:#333333;--awb-form-border-color:#999999;--awb-form-focus-border-color:#969696;--awb-form-focus-border-hover-color:rgba(150,150,150,0.5);\" data-form-id=\"6588\" data-config=\"{&quot;form_id&quot;:6588,&quot;form_post_id&quot;:6588,&quot;post_id&quot;:15492,&quot;form_type&quot;:&quot;ajax&quot;,&quot;confirmation_type&quot;:&quot;message&quot;,&quot;redirect_url&quot;:&quot;&quot;,&quot;redirect_timeout&quot;:&quot;0&quot;,&quot;field_labels&quot;:{&quot;prenom&quot;:&quot;&quot;,&quot;nom&quot;:&quot;&quot;,&quot;email&quot;:&quot;&quot;,&quot;demande&quot;:&quot;Your request concerns&quot;,&quot;message&quot;:&quot;&quot;,&quot;consentement&quot;:&quot;Consent:&quot;},&quot;field_logics&quot;:{&quot;prenom&quot;:&quot;&quot;,&quot;nom&quot;:&quot;&quot;,&quot;email&quot;:&quot;&quot;,&quot;demande&quot;:&quot;&quot;,&quot;message&quot;:&quot;&quot;,&quot;consentement&quot;:&quot;&quot;,&quot;submit_1&quot;:&quot;&quot;,&quot;notice_1&quot;:&quot;&quot;},&quot;field_types&quot;:{&quot;prenom&quot;:&quot;text&quot;,&quot;nom&quot;:&quot;text&quot;,&quot;email&quot;:&quot;email&quot;,&quot;demande&quot;:&quot;radio&quot;,&quot;message&quot;:&quot;textarea&quot;,&quot;consentement&quot;:&quot;consent&quot;,&quot;recaptcha_1&quot;:&quot;recaptcha&quot;,&quot;submit_1&quot;:&quot;submit&quot;,&quot;notice_1&quot;:&quot;notice&quot;},&quot;nonce_method&quot;:&quot;ajax&quot;,&quot;form_views&quot;:&quot;ajax&quot;,&quot;form_views_counting&quot;:&quot;all&quot;}\"><form action=\"https:\/\/www.business-ereputation.com\/en\/customer-frustration-the-5-scheduling-mistakes-that-drive-your-visitors-away\/\" target=\"_self\" method=\"post\" class=\"fusion-form fusion-form-6588\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-right:0px;--awb-padding-bottom:0px;--awb-padding-left:0px;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-background-color:rgba(255,255,255,0);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:5.76%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-form-field fusion-form-text-field fusion-form-label-above\" style=\"\" data-form-id=\"6588\"><input type=\"text\" autocomplete=\"off\" name=\"prenom\" id=\"prenom\" value=\"\"  class=\"fusion-form-input\" required=\"true\" aria-required=\"true\" placeholder=\"First name *\" data-holds-private-data=\"false\" minlength=\"0\"\/><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:5.76%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-form-field fusion-form-text-field fusion-form-label-above\" style=\"\" data-form-id=\"6588\"><input type=\"text\" autocomplete=\"off\" name=\"nom\" id=\"nom\" value=\"\"  class=\"fusion-form-input\" required=\"true\" aria-required=\"true\" placeholder=\"Name *\" data-holds-private-data=\"false\" minlength=\"0\"\/><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:5.76%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-form-field fusion-form-email-field fusion-form-label-above\" style=\"\" data-form-id=\"6588\"><input type=\"email\" autocomplete=\"off\" name=\"email\" id=\"email\" value=\"\"  class=\"fusion-form-input\" required=\"true\" aria-required=\"true\" placeholder=\"Email *\" data-holds-private-data=\"false\"\/><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-form-field fusion-form-radio-field fusion-form-label-above\" style=\"\" data-form-id=\"6588\"><fieldset><legend class=\"fusion-form-label-wrapper\"><span class=\"label\">Your request concerns <abbr class=\"fusion-form-element-required\" title=\"required\">*<\/abbr><\/span><\/legend><div class=\"fusion-form-radio option-inline\"><input tabindex=\"\" id=\"radio-demande-1-0\" type=\"radio\" value=\"A Google My Business listing\" name=\"demande\" class=\"fusion-form-input\" required=\"true\" aria-required=\"true\" checked  data-holds-private-data=\"false\"\/><label for=\"radio-demande-1-0\">A Google My Business listing<\/label><\/div><div class=\"fusion-form-radio option-inline\"><input tabindex=\"\" id=\"radio-demande-1-1\" type=\"radio\" value=\"Several Google My Business listings\" name=\"demande\" class=\"fusion-form-input\" required=\"true\" aria-required=\"true\" data-holds-private-data=\"false\"\/><label for=\"radio-demande-1-1\">Several Google My Business listings<\/label><\/div><div class=\"fusion-form-radio option-inline\"><input tabindex=\"\" id=\"radio-demande-1-2\" type=\"radio\" value=\"A GMB account and its governance\" name=\"demande\" class=\"fusion-form-input\" required=\"true\" aria-required=\"true\" data-holds-private-data=\"false\"\/><label for=\"radio-demande-1-2\">A GMB account and its governance<\/label><\/div><div class=\"fusion-form-radio option-inline\"><input tabindex=\"\" id=\"radio-demande-1-3\" type=\"radio\" value=\"A SEO referencing problem Google\" name=\"demande\" class=\"fusion-form-input\" required=\"true\" aria-required=\"true\" data-holds-private-data=\"false\"\/><label for=\"radio-demande-1-3\">A SEO referencing problem Google<\/label><\/div><div class=\"fusion-form-radio option-inline\"><input tabindex=\"\" id=\"radio-demande-1-4\" type=\"radio\" value=\"A need for community management\" name=\"demande\" class=\"fusion-form-input\" required=\"true\" aria-required=\"true\" data-holds-private-data=\"false\"\/><label for=\"radio-demande-1-4\">A need for community management<\/label><\/div><div class=\"fusion-form-radio option-inline\"><input tabindex=\"\" id=\"radio-demande-1-5\" type=\"radio\" value=\"An e-reputation problem\" name=\"demande\" class=\"fusion-form-input\" required=\"true\" aria-required=\"true\" data-holds-private-data=\"false\"\/><label for=\"radio-demande-1-5\">An e-reputation problem<\/label><\/div><div class=\"fusion-form-radio option-inline\"><input tabindex=\"\" id=\"radio-demande-1-6\" type=\"radio\" value=\"Other requests\" name=\"demande\" class=\"fusion-form-input\" required=\"true\" aria-required=\"true\" data-holds-private-data=\"false\"\/><label for=\"radio-demande-1-6\">Other requests<\/label><\/div><\/fieldset><\/div><div class=\"fusion-form-field fusion-form-textarea-field fusion-form-label-above\" style=\"\" data-form-id=\"6588\"><textarea cols=\"40\" autocomplete=\"off\"  minlength=\"0\"  rows=\"4\" tabindex=\"\" id=\"message\" name=\"message\" class=\"fusion-form-input\" required=\"true\" aria-required=\"true\" placeholder=\"MESSAGE *\" data-holds-private-data=\"false\"><\/textarea><\/div><div class=\"fusion-form-field fusion-form-consent-field fusion-form-label-above\" style=\"\" data-form-id=\"6588\"><div class=\"fusion-form-label-wrapper\"><label for=\"consentement\">Consent: <abbr class=\"fusion-form-element-required\" title=\"required\">*<\/abbr><\/label><\/div><div class=\"fusion-form-checkbox option-inline\"><input tabindex=\"\" id=\"consentement\" type=\"checkbox\" value=\"1\" name=\"consentement\" class=\"fusion-form-input\" required=\"true\" aria-required=\"true\"\/><label for=\"consentement\">By ticking this box and validating this form, you agree that we may contact you again to discuss your needs in more detail and\/or to offer you solutions\/optimisations.<\/label><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5.76%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-form-field fusion-form-recaptcha-field fusion-form-label-above\" style=\"\" data-form-id=\"6588\">\t\t\t\t<div class=\"form-creator-recaptcha\" >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"fusion-form-recaptcha-wrapper\">\n\t\t\t\t\t<div\n\t\t\t\t\t\tid=\"g-recaptcha-id-form-6588\"\n\t\t\t\t\t\tclass=\"awb-recaptcha-v2 fusion-form-recaptcha-v2\"\n\t\t\t\t\t\tdata-theme=\"light\"\n\t\t\t\t\t\tdata-sitekey=\"6Lescx0TAAAAALh5UeApmQ3_kppsaFL7hi81lkHg\"\n\t\t\t\t\t\tdata-tabindex=\"\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><div class=\"fusion-form-field fusion-form-submit-field fusion-form-label-above\" style=\"\" data-form-id=\"6588\"><div style=\"text-align:left;\"><button type=\"submit\" class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span  button-default form-form-submit\" data-form-number=\"6588\" tabindex=\"\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Send<\/span><\/button><\/div><\/div><script defer async src='https:\/\/cdn.trustindex.io\/loader-cert.js?edc0e8242a0f356dcf667094b95'><\/script><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_2_3 2_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:66.666666666667%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:2.88%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.88%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"form-submission-notices data-notice_1\" id=\"fusion-notices-1\" data-instance=\"1\"><div class=\"fusion-alert alert success alert-success fusion-alert-center fusion-form-response fusion-form-response-success fusion-alert-capitalize awb-alert-native-link-color alert-dismissable awb-alert-close-boxed\" role=\"alert\"><div class=\"fusion-alert-content-wrapper\"><span class=\"alert-icon\"><i class=\"awb-icon-check-circle\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-alert-content\">Thank you for your message, it has been sent!<\/span><\/div><button type=\"button\" class=\"close toggle-alert\" data-dismiss=\"alert\" aria-label=\"Close\">&times;<\/button><\/div><div class=\"fusion-alert alert error alert-danger fusion-alert-center fusion-form-response fusion-form-response-error fusion-alert-capitalize awb-alert-native-link-color alert-dismissable awb-alert-close-boxed\" role=\"alert\"><div class=\"fusion-alert-content-wrapper\"><span class=\"alert-icon\"><i class=\"awb-icon-exclamation-triangle\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-alert-content\">There is an error in your message, it could not be sent.<\/span><\/div><button type=\"button\" class=\"close toggle-alert\" data-dismiss=\"alert\" aria-label=\"Close\">&times;<\/button><\/div><\/div><div class=\"fusion-text fusion-text-1\" style=\"--awb-text-transform:none;\"><p style=\"text-align: right;\">*Required fields<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><input type=\"hidden\" name=\"fusion_privacy_store_ip_ua\" value=\"true\"><\/form><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_ayudawp_aiss_exclude":false,"_ayudawp_aiss_exclude_summary":false,"_hts_schema_type":"auto","_hts_schema_pro_data":[],"_hts_robots_meta":[],"_hts_canonical_url":"","footnotes":""},"class_list":["post-6396","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.8 (Yoast SEO v28.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Blog and news: e-reputation, local SEO, Google My Business<\/title>\n<meta name=\"description\" content=\"Find out all the latest news on reputation, local SEO and Google My Business!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.business-ereputation.com\/en\/news\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"News\" \/>\n<meta property=\"og:description\" content=\"Find out all the latest news on reputation, local SEO and Google My Business!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.business-ereputation.com\/en\/news\/\" \/>\n<meta property=\"og:site_name\" content=\"Business Ereputation\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/business.ereputation\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-25T09:33:17+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.business-ereputation.com\/wp-content\/uploads\/2022\/01\/Banner-google-my-business-reviews-short.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta 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